Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 25

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

333 Reviews

Write a Review

333 Reviews of Matt Long

March 31, 2021

Dealership Rating
Employee Rating

Great experience dealing with Matt long at metro Lexus. Greatly appreciate his service hands down. We made the best choice with him helping us guide us with the right decision on the perfect Lexus More

by Fowaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Thank you for reviewing Metro Lexus. We're glad to hear that Matt was so helpful during your visit to Metro Lexus and we look forward to taking care of you next time!

March 31, 2021

Dealership Rating
Employee Rating

Easiest car buying experience ever! Matt was a pleasure to work with to make sure my wife was completely satisfied and comfortable with our new Lexus. More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Gary, this review is music to our ears! It was our pleasure to work with you and your wife and we are thrilled that Matt made you happy customers. Thank you from all of us at Metro Lexus and congratulations on your new car!

March 31, 2021

Dealership Rating
Employee Rating

Matt Long was so great to work with. He really took time to explain the purchasing process and answer any questions about the vehicle. He was very patient and also very knowledgeable about all the vehicles More

by EA121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

This glowing feedback about Matt means a lot to us! He is an important member of our team and we will make sure he knows how much his work is appreciated. Thank you for giving Metro Lexus your business and excellent review. Safe travels in your new car!

January 07, 2021

Dealership Rating
Employee Rating

This is my third AMAZING experience with Metro Lexus. Pete and Matt both made the process quick and seamless. I always felt heard and truly valued as a customer. When I came to pick up my new SUV, all of More

by akokely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Spacagna, David Weaver

Jan 08, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We are so glad Pete and Matt both took such good care of you here at Metro Lexus, and we will be sure to let them know that you appreciate their help. We are grateful for your returning business, and we hope that you continue to enjoy your new Lexus NX!

October 26, 2020

Dealership Rating
Employee Rating

Rami did a great job of working with me and getting me the vehicle I wanted in very short notice. Rami made sure that all of my needs were met and at a very timely basis. More

by kevinsimmons10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Christian Miller, Abed Darwish , Bob Alponat, Rami Homsi, Kevin McGuire

Oct 27, 2020

Lexus of Cleveland responded

Thank you, Kevin, for leaving Metro Lexus a 5-star review. We're committed to meeting the needs of shoppers and it is fantastic to hear that Rami hit the mark! Hope to see you next time.

October 01, 2020

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Employee Rating

Matt was fantastic, professional and has always helped my tremendously. An awesome person and I will and have highly recommended him. Also really liked the quick finance work. Thanks More

by Parobst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, The technology who was awesome.

Oct 01, 2020

Lexus of Cleveland responded

Thank you for sharing your feedback for Metro Lexus. It is wonderful to see that Matt took care of you during your recent visit and we look forward to working with you next time!

September 30, 2020

Dealership Rating
Employee Rating

The experience was awesome... had not bought a car in a while. Its good know that you guys exist. Hope to see you again... Thanks! More

by redmother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Oct 01, 2020

Lexus of Cleveland responded

Thank you for the 5-star review! We couldn't be more pleased to hear that you had an awesome experience working with our team at Metro Lexus, and we hope to see you again as well!

September 30, 2020

Dealership Rating
Employee Rating

The dealership is inviting , clean, relaxing. The sales crew all seem to enjoy their work. Matt Long ,my salesman, was very prepared and made my purchase quick and most efficient. More

by Rini.carol
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Oct 01, 2020

Lexus of Cleveland responded

Thank you for the review! We are so glad you enjoyed working with Matt here at Metro Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 30, 2020

Dealership Rating
Employee Rating

There are so many things that I can say about this dealership and my salesman Matt Long. Most importantly Matt was assertive, prompt and patient. There was no pressure and he offered great support w More

by Calichic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Andrew Cross, Denae Jones, David Markuszewski, David Weaver

Sep 30, 2020

Lexus of Cleveland responded

Thank you for sharing such great feedback. We're thrilled to hear that Matt made your visit to Metro Lexus worthwhile by taking care of you during each step of the sales process. On behalf of all of us, we wish you safe travels in your new vehicle!

September 30, 2020

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Best car buying experience ever! Yes stopped in randomly looking for a used car, Matt took his time to assist me and we walked away with two cars! More

by My3girls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Lexus of Cleveland responded

Congratulations on your new vehicles! It is excellent to hear that Matt went above and beyond to make your purchase experience go smoothly. We appreciate your business and hope to see you again at Metro Lexus!

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