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Matt McGuckin
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24 Reviews
24 Reviews
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24 Reviews of Matt McGuckin
April 26, 2021
Matt McGuckin made working with the Service department effortless. Drop went smooth and pleasant. He kept me apprised of the vehicle status. Had it ready when promised. effortless. Drop went smooth and pleasant. He kept me apprised of the vehicle status. Had it ready when promised. More
by cmccarthy4
Helpful 
March 20, 2021
Pacific Ford is very good and I am happy with them they never steer me wrong and they do great work and Never over Price you and I always Get Mike and he is very nice and Helps me All The Time . I won’t G never steer me wrong and they do great work and Never over Price you and I always Get Mike and he is very nice and Helps me All The Time . I won’t Go Anywhere Else. More
by Valeriemcintyre41
December 21, 2020
Great from the time I made the reservation to my arrival and completion of the Work everything was great a 10+ Outstanding customer service Thank You and completion of the Work everything was great a 10+ Outstanding customer service Thank You More
by hbooker2
Other Employees Tagged: Matt
November 30, 2020
Kept the car a long time, charged over $1300 got the car back still shaking with the check engine light blinking and gas on E got everything suggested fixed back still shaking with the check engine light blinking and gas on E got everything suggested fixed More
by MargaretRNMJ
October 29, 2020
Made an appointment, got a text to let me know what was going on and if I had questions . Very good experience! This is why I stick with Fords going on and if I had questions . Very good experience! This is why I stick with Fords More
by Rich715
Other Employees Tagged: Alexander Saraullo , Rocky De Gregorio
August 18, 2020
The service was very good and timely. I am very confident that my car is in good hands when I go here. The employees were professional and courteous. I will always bring my car here. that my car is in good hands when I go here. The employees were professional and courteous. I will always bring my car here. More
by Sue
August 13, 2020
Very disappointed. I scheduled an appointment to get an extended warranty brake light issue fixed last week. I went in today (over a week post scheduling) and reminded them that there is a warranty that I’ extended warranty brake light issue fixed last week. I went in today (over a week post scheduling) and reminded them that there is a warranty that I’m looking to redeem for my back lights. I hadn’t realized that I needed to request that they check the warranty dates prior to them doing a diagnostic. I thought that would be the ethical thing that they would do especially since they would be charging me $100 for a diagnostic. After waiting for four hours, I’m told that the warranty expired a few months ago. I’m unsure why they wouldn’t have checked that in the first place before doing a diagnostic given that I specifically stated on multiple occasions that I am looking to pay for it through the warranty. Give me the heads up that would not be possible because it expired and if I wanted to continue to check the problem via having a diagnostic. THAT is what I thought I was to happen. The costs for replacement lights was great her than $1200, I couldn’t afford that nor could I afford throwing $100 down the drain especially since they should have checked the warranty period first. I think it was unethical and a way to get money out of me. I’ve been to this place many times and have paid thousands of dollars getting my car fixed from transmission issues to other things. I thought I could finally trust a mechanic/dealer shop. Not so. $100 is nothing to sneeze at but in these COVID times it’s a hardship for me so now I still have an unsafe vehicle and I’m out $100. The guy I worked with was pleasant however, he didn’t do his due diligence and that’s not okay. More
by LH
May 28, 2020
Pacifico Ford accommodated me and performed an oil change and tire rotation as requested. The entire process was smooth and friendly. I appreciate Pacifico Ford’s service. and tire rotation as requested. The entire process was smooth and friendly. I appreciate Pacifico Ford’s service. More
by JD
May 07, 2020
I bought my car from here 6 months ago and I came in yesterday for my first oil change and everyone was excellent, helpful and professional! yesterday for my first oil change and everyone was excellent, helpful and professional! More
by Cara.scicchitano
Other Employees Tagged: Anthony Tulina
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