Matt McManus

Went to this dealership to buy a 2025 Toyota sienna attracted by the price. I bought the car on 12/04/25 and picked it up the next morning, then after 5 days I contacted the Sales Manager Matt and exp attracted by the price. I bought the car on 12/04/25 and picked it up the next morning, then after 5 days I contacted the Sales Manager Matt and explained that I made a poor decision and I want to unwind the deal and he said he will contact me back but I never heard back from him then after 2 days I went to Bommarito Toyota in person this time and met another sales manager Elvir and I explained everything but I realized that he is not willing to assist and dismissive then I asked for the Director but he said he is not here and I can only contact him via email then I emailed the director but I never received a response then after 2 days I called Bommarito and finally was able to speak to the director Emile and he said he did not receive my email, anyway I explained everything but he said he can’t unwind the deal and it is too late the car was sold on 12/01/25 and now is 12/15/25 and it’s too late which was not true I signed the paperwork on 12/4/25 and picked on 12/5/25 then contacted the sales manager on 12/09/25 but the director refused and said no, disappointing tactics , which was very disappointing and I regret choosing this dealership, management was unhelpful and dismissive. More

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Without going into a lot of unnecessary details Matt McManus got thrown into a situation he shouldn't have had to deal with in my opinion when I bought my pre-owned truck. He stepped up and took care of McManus got thrown into a situation he shouldn't have had to deal with in my opinion when I bought my pre-owned truck. He stepped up and took care of everything that needed to be done in a professional and friendly manner. More

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Fantastic experience at Bommarito Toyota! Tim O'Connell was extremely professional. Tim took the time to make sure my daughter was well versed in all of the features and benefits of her fi Tim O'Connell was extremely professional. Tim took the time to make sure my daughter was well versed in all of the features and benefits of her first new car. Matt McManus made the transaction completely seamless. Very upfront and extremely fair in all business dealings. Tyler Stevens in Finance was knowledgeable and efficient. Tyler made sure we had the right coverage to protect us in our lease. Can’t say enough good things about the staff at Bommarito! Keep up the great work! More

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Bommarito Toyota was very helpful in answering all my questions and finding me a new vehicle. They worked with me throughout the process ensuring my satisfaction. questions and finding me a new vehicle. They worked with me throughout the process ensuring my satisfaction. More

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Bought a New Grand Highlander… my Salesman Sonny was awesome. Kept me informed of when the vehicle was being built when it shipped, and when it arrived at the dealership. No hassle whatsoever. I told hi awesome. Kept me informed of when the vehicle was being built when it shipped, and when it arrived at the dealership. No hassle whatsoever. I told him what I wanted, and he delivered. Went into finance. Ian Johnson once again had everything ready for me very easy process got me an amazing interest rate and everything prepared and ready to sign when I got there.. Highly recommend Bommarito Toyota for your new vehicle More

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Poor sales service. Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 1 Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 12 months free of remote start key fob and app. After that it is documented from Toyota it’s $8 a month to use the remote start you paid for. Dealer still says it’s not true even when confronted with the document from Toyota. Asked for my trades car back after 1 week and got stalled for 2 weeks with manager on vacation and in meetings and then told we sold your car yesterday. Overcharged for a hitch install by $180. Gave me a reciept showing it and said oh no that’s our profit to keep. So sales makes money off their own service departments work. The car is a lemon with engine/transmission problems, technology flaws and safety issues now reported to NHSA. Dealer dosnt want to help. Had to get Toyota involved to request help. Dealer also isn’t document service records. Keeps looking at car without doing paperwork. More

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Bought a 23 highlander here 3 weeks ago. Specified wanting a remote start. Was sold the mod that included remote start but wasn’t told that it’s a subscription service for $8 a month to use Specified wanting a remote start. Was sold the mod that included remote start but wasn’t told that it’s a subscription service for $8 a month to use it even with your key fob. Also wasn’t told that the remote start shuts off when opening the door making you restart the car everytime. Was over charged $180 for the hitch install at $1200 and given a receipt for $1017. The car turns out to be a lemon with engine problems, steering problems, and technology problems that I am told by them after 3weeks I’m stuck with but they will buy it back for $8000 less than I paid. Hurried up and sold our traded in car that I have been asking for back. More

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Tim O’Connell went above and beyond to help make the car buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. T buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. Tim was personable and made sure we were taken care of from start to finish. Overall a great experience! More

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Craig Schnaak and company were wonderful to deal with. I am so happy with my first ever Toyota vehicle! Great buying experience am so happy with my first ever Toyota vehicle! Great buying experience More

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We've been going to Bommarito Toyota in Hazelwood for close to 7 yrs now and had another great experience with Tommy Morris! My wife's 3rd RAV4 and she loves it, thanks to Tommy's diligent and personal c close to 7 yrs now and had another great experience with Tommy Morris! My wife's 3rd RAV4 and she loves it, thanks to Tommy's diligent and personal customer service the sale went too easy! It was the most painless transaction, ever! More

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