Matt Moriki
Matt Moriki at King Windward Nissan

Matt Moriki | Page 11

Sales Manager

King Windward Nissan

45-568 Kamehameha Highway
Kaneohe, HI 96744

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282 Reviews
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282 Reviews

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282 Reviews of Matt Moriki

February 23, 2021

Dealership Rating
Employee Rating

Itsuka was very helpful and patient with us as we looked at truck options. She made sure we were happy with our selection. We didn't feel oversold or pressured. More

by ALANANDTIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Sanborn, Lisa Joslin , Itsuka Nomi

Mar 06, 2021

King Windward Nissan responded

Aloha Alanandtiff, we're happy you found our staff to be so supportive during your experience here at King Windward Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2021

Dealership Rating
Employee Rating

Edy was so awesome and friendly. She made the experience super smooth and easy. I’d definitely go back and would definitely send my friends there! More

by Keala_59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edy Chang

Mar 06, 2021

King Windward Nissan responded

Aloha Keala_59, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2021

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Employee Rating

Good experience with salesman. Had a long wait to see fiancé guy which I would have liked to be shorter. However was a friendly and professional experience throughout the process More

by Von
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kirk

Mar 06, 2021

King Windward Nissan responded

Aloha Von, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 05, 2021

Dealership Rating
Employee Rating

Jessica is amazing I am always going to buy vehicles from her :) she is friendly and makes sure all my needs are met :) all staff here are friendly and helpful- jessica is hands on amazing :) More

by jka.prettyinpink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Kondo, Lisa Joslin

Mar 06, 2021

King Windward Nissan responded

Aloha JKA, Thank you for the great review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 30, 2021

Dealership Rating
Employee Rating

Enjoy working with Windward Nissan as have had good experiences in the past as well as current. I ended up buying a pre-owned vehicle and am enjoying the drive everyday as it makes my ride comfortable, More

by mtsuneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Della Penna

Feb 05, 2021

King Windward Nissan responded

Aloha Mtsuneda, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at King Windward Nissan!

January 04, 2021

Dealership Rating
Employee Rating

Jessica was amazing. She really made the experience relaxed and comfortable. She worked with us to get a beautiful new car and she gave us outstanding service. More

by StrikeOut
Recommend Dealer
Yes

Other Employees Tagged: Jessica Kondo

Jan 10, 2021

King Windward Nissan responded

Aloha Strikeout, thank you for your kind review; we are happy to pass along your comments to the team here at King Windward Nissan!

December 03, 2020

Dealership Rating
Employee Rating

Dealership was awesome and understood all our needs. I would definitely reccomend them. Very friendly and polite and we never felt any pressure or obligated. More

by ORLANDOWONG2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irwin Rodriguez

Dec 28, 2020

King Windward Nissan responded

Aloha Orlandowong2020, we're so glad that we were able to go above and beyond your expectations!

November 21, 2020

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Employee Rating

Always excellent service!! Friendly staff & a very clean showroom & bathrooms. Working with Matt (finance) is great. He’s patient & explains everything in detail with me More

by maykhopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Caliri, Lauren Sanborn, Jessica Kondo, Irwin Rodriguez , Sunshine Ching, Ke'ali'i Mahoe

Nov 29, 2020

King Windward Nissan responded

Aloha Maykhopkins, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 19, 2020

Dealership Rating
Employee Rating

The staff of King Windward Nissan was knowledgeable, friendly, and attentive. They listened and understood my needs and found me a great deal on a 2020 Nissan Rouge at a great price. More

by Moving home to Hawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kirk , Sherman Lee

Nov 29, 2020

King Windward Nissan responded

Aloha Moving Home To Hawaii, we are so happy to read such a great review about King Windward Nissan!

November 11, 2020

Dealership Rating
Employee Rating

The sales agent was fine, very efficient. I waited an hour and 20 minutes for the so called finance manager. This was totally unacceptable considering I had an appointment to finalize the purchase of th More

by BIZGENE
Recommend Dealer
No

Other Employees Tagged: Sunshine Ching

Nov 29, 2020

King Windward Nissan responded

Aloha Bizgene, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Here at King Windward Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (808) 235-6433 to discuss ways we can better serve you in the future.

Nov 29, 2020

BIZGENE responded

I don't know that a big discussion is needed. Its quite simple actually: fix your process. I had an appointment to buy the truck. The finance manager should have blocked time to do our business so that I was in and out. Of course schedules will go awry, but ya'll seem unprepared to do a seamless purchase. Maybe you need to rethink who does what: did the finance guy need to be the one to promote the various aftermarket packages? Could the sales team do that? Nissan's apparently complicated system for doing the finance work makes it necessary to figure out a way to reduce the amount of time the customer spends in the store. If you still want to talk, let me know.

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