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Matt O'Brien
Matt O'Brien | Page 10
Service Advisor
York Chrysler Dodge Jeep Ram of Plainfield
2695 E Main St
Plainfield, IN 46168
101 Reviews
101 Reviews
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101 Reviews of Matt O'Brien
Verified Customer
July 06, 2023
We were having to unexpectedly replace a vehicle and went to York because their service department has taken such good care of us. We had the same excellent treatment in our purchase! Even as we went to our to York because their service department has taken such good care of us. We had the same excellent treatment in our purchase! Even as we went to our home with each vehicle to have our son load his very large standing bass into each vehicle until we found 1 that fit the bass and at least 3 people comfortably. York and Rodney made sure our purchase went thru smoothly as we were on a time crunch and had to return 2 days alter to finalize the purchase. I was able to arrive after work to everything being ready for me to sign. It went very smoothly. Rodney answered all of my insane questions and was VERY patient and kind. The whole sales department at York was very easy to work with and answered any and all questions. I would recommend York and Rodney to any of my friends and family. More
by Mgustafson
Other Employees Tagged: Josh Herington, Sean McDermott, Miguel Squadrito, Rodney Taylor, Rodney Taylor, Bridget Thomas, Steve Wheat
June 30, 2023
This deals hip has certified mechanic that do very detailed inspection of your vehicle. Ver professional service department. detailed inspection of your vehicle. Ver professional service department. More
by gscissorhands
Other Employees Tagged: Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat
June 25, 2023
They had my van for 11 weeks. Very little communication unless I contacted them. Once they finally started working on it, it was done within a week. I realize they had to work wit Very little communication unless I contacted them. Once they finally started working on it, it was done within a week. I realize they had to work with the warranty. But during the 11 weeks I had three different people in charge of my van because people kept quitting the company. I went 4 weeks with no communication at all until I called them, and they’re like oh the warranty just got approved yesterday. Very coincidental! Overall, the customer service slow. Except when the keys to my loaner car got locked into the car. Then they were able to help me very quickly. But working on my van took forever. It would’ve been better if I had more communication from their side instead of me constantly having to contact them. More
by Angela
Other Employees Tagged: Josh Herington
June 17, 2023
They keep up to time with excellent maintenance job ,good customer care service, take time to listen to you and get the job done customer care service, take time to listen to you and get the job done More
by Oshofowowehakeem
Other Employees Tagged: Noah Clos, Jamie Freeman , Diane Anderson, Joshua Cohen, Rick Haeick, Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat
June 15, 2023
I brought my Chrysler van in to get a recall completed and didn’t hear a word all day regarding the status of the repair. I scurried to the shop because they were about to close and discovered that nothi and didn’t hear a word all day regarding the status of the repair. I scurried to the shop because they were about to close and discovered that nothing had been done even though they had the special part on the shelf. No, I would not recommend this place to anyone I care about. More
by conservative0
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