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Matt O'Brien
Matt O'Brien at York Chrysler Dodge Jeep Ram of Plainfield

Matt O'Brien | Page 9

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.6
100 Reviews
4.6

100 Reviews

Write a Review

100 Reviews of Matt O'Brien

August 13, 2023

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Employee Rating

The service department has been great. Matt does his best to keep me up to date on our van repairs. They are working with a poor product from Chrysler. Our remanufactured transmission has More

by SCAREY7MIKE
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Matt and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 11, 2023

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Employee Rating

Slow. From the time I arrived to the time I drove away -- approximately 2 hours. More

by bmilligan09
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat

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Aug 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your feedback. We appreciate your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager

August 10, 2023

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Employee Rating

Service and communication is phenomenal and I would highly recommend the service to anyone looking to get service done in a quick and communicative manner More

by Leo.whitcombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review, Leo! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

August 09, 2023

Dealership Rating
Employee Rating

York team members were Professional, courteous, good follow up and fast service for general maintenance More

by Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Herington, Miguel Squadrito, Bridget Thomas, Steve Wheat

Print
Aug 09, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

August 05, 2023

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Employee Rating

I came to get oil change and tires rotated, the agent was so welcoming and helpful! More

by PPalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 09, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

August 03, 2023

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Employee Rating

Communication was good, up on picking up my vehicle I asked questions and they were answered by the service manager. He took the time to discuss my problems. More

by JACSOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

August 03, 2023

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Employee Rating

Work was taken care of quickly, even though I was late for my appointment. Every item was addressed 100%. Tech was extremely polite. More

by djeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. Matt and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

July 28, 2023

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Employee Rating

Took me on short notice. Very friendly and efficient. Great service. The cruise control would not engage. More

by aliceajackson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alicea, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 27, 2023

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Employee Rating

Everything went well when I visited for my oil and filter change. The work they are doing inside looks great. More

by WNANCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 28, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 22, 2023

Dealership Rating
Employee Rating

Went to repair passenger seat message not working. Still not working and now alm not working. Have scheduled a return trip. More

by dan.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 24, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Dan, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

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