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Matt Osborne

Overview Reviews (439) Inventory (254)

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Matt Osborne

Matt Osborne | Page 15

Finance Department

Weber Ford Granite City

3465 Progress Parkway
Granite City, IL 62040

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4.9

439 Reviews

Overview Reviews (439) Inventory (254)

Dealership Experience

9 yrs, 7 mos

Languages Spoken

English

4.9

439 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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439 Reviews of Matt Osborne

March 21, 2024

Dealership Rating

Employee Rating

Their customer service was exceptional they made everything very simple and easy and quick overall a phenomenal experience everything very simple and easy and quick overall a phenomenal experience More

by Ashleigh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Carver , Larry Guthrie, Jerry Price

Mar 26, 2024 -

Weber Ford Granite City responded

Hello Ashleigh, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

March 04, 2024

Dealership Rating

Employee Rating

Jerry was great to work with and knowledgeable about his job he sold me my Dream Truck thanks Jerry job he sold me my Dream Truck thanks Jerry More

by ok

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Phillips, Ryan Kaffer , Jerry Price

Mar 07, 2024 -

Weber Ford Granite City responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Jerry and the team. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

March 04, 2024

Dealership Rating

Employee Rating

The service was awesome 👌 and the dealership also the salemens was awesome with quality services. I rate the salesmen and the dealership a 5 out 10 and will highly recommend this dealership. salemens was awesome with quality services. I rate the salesmen and the dealership a 5 out 10 and will highly recommend this dealership. More

by Montez Holmon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Phillips , Jerry Price

Mar 07, 2024 -

Weber Ford Granite City responded

We really appreciate the kind recommendation, Montez. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

March 02, 2024

Dealership Rating

Employee Rating

great experience purchasing a great truck! very little haggle to get where I wanted to be and a painless wait time on the paperwork! very little haggle to get where I wanted to be and a painless wait time on the paperwork! More

by flatt803

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Price

Mar 06, 2024 -

Weber Ford Granite City responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great sales experience with us. Please let us know if we can help you with anything else. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 29, 2024

Dealership Rating

Employee Rating

This dealership has helped me tremendously, everyone is extremely kind, willing to help and overall amazing. extremely kind, willing to help and overall amazing. More

by makaylafrizzell22

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Carver

Mar 05, 2024 -

Weber Ford Granite City responded

Thank you for sharing your experience with us, Makayla! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 28, 2024

Dealership Rating

Employee Rating

My experience was great. I would definitely recommend weber ford to anyone that's looking for a new vehicle. Chris Phillips was great to deal with. I will definitely be back I would definitely recommend weber ford to anyone that's looking for a new vehicle. Chris Phillips was great to deal with. I will definitely be back in the future. More

by bobsuprtaz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Phillips, Ryan Kaffer

Mar 01, 2024 -

Weber Ford Granite City responded

Bob, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Weber Ford! If there is anything else we can do for you, please feel free to give us a call. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 26, 2024

Dealership Rating

Employee Rating

Josh was very helpful and made this process easy. He was able to answer any questions I had along the way. He was able to answer any questions I had along the way. More

by MaKayla Daley

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Carver

Feb 29, 2024 -

Weber Ford Granite City responded

Thank you for leaving us this great review, MaKayla! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 14, 2024

Dealership Rating

Employee Rating

Chris Phillips is absolutely the best. He helped us from beginning to end. If you are looking for a vehicle please visit Weber Ford and ask for Chris Phillips. You will not be disappointed He helped us from beginning to end. If you are looking for a vehicle please visit Weber Ford and ask for Chris Phillips. You will not be disappointed !!!!! More

by jday355

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Phillips, Ryan Kaffer

Feb 15, 2024 -

Weber Ford Granite City responded

It’s great to know that Chris provided an exceptional experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 13, 2024

Dealership Rating

Employee Rating

Friendly with no pressure. All about the vehicle and appreciating your time. Whole experience was painless. All about the vehicle and appreciating your time. Whole experience was painless. More

by randyjoeharris

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Tabet

Feb 15, 2024 -

Weber Ford Granite City responded

Thank you for taking the time to share with us, Randy! The goal of the Weber Ford team is to ensure a painless process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

February 06, 2024

Dealership Rating

Employee Rating

Great work made my experience very easy I was very satisfied and love everything about this experience. Highly recommended thanks again for your help and your time satisfied and love everything about this experience. Highly recommended thanks again for your help and your time More

by Dann5785

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Price

Feb 07, 2024 -

Weber Ford Granite City responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

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