Matt Roberts
Matt Roberts at Toyota of Kent

Matt Roberts | Page 6

Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.9
98 Reviews
4.9

98 Reviews

Write a Review

98 Reviews of Matt Roberts

November 10, 2022

Dealership Rating
Employee Rating

In was so pleased with the servive includng much needed car wash saving me 10.00 More

by ANNAPYL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz , Kaylee Genthner

Nov 15, 2022

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2022

Dealership Rating
Employee Rating

This is the wrong email. I’m tired of getting emails even though I have unsubscribed multiple times. Maybe a bad review will get your attention. More

by CTBROCK
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 12, 2024

Toyota of Kent responded

Ctbrock, we apologize for the inconvenience you've experienced with our email system. We understand how frustrating it must be to receive unwanted emails, and we are committed to resolving this issue. Could you please provide us with the email address that is receiving these communications? We will ensure that it is removed from our mailing list immediately.

September 24, 2022

Dealership Rating
Employee Rating

Mike Sheppard saved the whole experience. Thank you for delivering a wonderful vehicle after so many challenges. More

by KEELINGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Mike Sheppard

Nov 03, 2022

Toyota of Kent responded

Hi Keelinga, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2022

Dealership Rating
Employee Rating

John was very great about getting me checked in! The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can te More

by KATIECATCHER1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Toyota of Kent responded

Katiecatcher1315, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

August 29, 2022

Dealership Rating
Employee Rating

Got a great car on lot was everything I was looking for could not be happier love my new Rav4 Hybrid More

by TREVOR.KOV9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Urban

Sep 02, 2022

Toyota of Kent responded

Hello Trevor.kov9, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

August 24, 2022

Dealership Rating
Employee Rating

Awesome service and the sales team was very easy to work with. I'll be back for my next Toyota! More

by DIAMONDFINISHDETAILING60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Ryan Dodge

Aug 27, 2022

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 17, 2022

Dealership Rating
Employee Rating

Exelent service, it only take me less then an hour to go home with my new ride More

by BILLYOO2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

BILLYOO2012 responded

Exelent service and fast response, it took me less then an hour to have my new ride and i love it

August 10, 2022

Dealership Rating
Employee Rating

Excellent service, fast, friendly and done right the first time. Best service department in the world. More

by JBLAZSIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Aug 12, 2022

Toyota of Kent responded

Jblazsik, thank you for your kind words and this wonderful review!

August 08, 2022

Dealership Rating
Employee Rating

Trevor my salesman was super helpful and friendly and was able to work with me carefully on getting me exactly what I was looking for! More

by WATTS.CONNOR21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams , Trevor Kovacs

Aug 12, 2022

Toyota of Kent responded

Watts.connor21, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2022

Dealership Rating
Employee Rating

Bill (I believe was his name) was a great salesman who listened to me and managed to get me a solid deal. More

by JMCCAUL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Toyota of Kent responded

Hi Jmccaul2, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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