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98 Reviews of Matt Roberts
June 07, 2022
An excellent experience with this dealership. This is my third car purchased from them. The salesman, Trevor, took so much time with me explaining everything. I felt very comfortable through the This is my third car purchased from them. The salesman, Trevor, took so much time with me explaining everything. I felt very comfortable through the whole process. More
by megr825
Other Employees Tagged: Ashley Williams , Trevor
June 07, 2022
My salesman Ryan helped me get exactly what I wanted and didn't push me to get something I didn't. Quick, personable, and professional. didn't push me to get something I didn't. Quick, personable, and professional. More
by WSMITH52
Verified CustomerOther Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas
June 06, 2022
It was easy to check in, the work was done on a timely manner, check was easy as well. manner, check was easy as well. More
by MELSPICERSEMAIL
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas
June 03, 2022
They have always been so helpful and quick with everything! Always been a positive experience ever time I have gone there! And I love my car!!! everything! Always been a positive experience ever time I have gone there! And I love my car!!! More
by RAHRENS1
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas
June 02, 2022
Best Toyota dealership around Cleveland area, trust me go to other dealership and than just come here to match. I bet you will ended up buying from here. This is my 4rth family purchase from here. Toyota to other dealership and than just come here to match. I bet you will ended up buying from here. This is my 4rth family purchase from here. Toyota from brands and Don Joseph from Dealership's. More
by NAVNEETCHEEMA03
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Mike Sheppard
May 21, 2022
Great experience with this dealership! Everything was quick, easy and smooth. I'll definitely go back to them in the future. Everything was quick, easy and smooth. I'll definitely go back to them in the future. More
by MWVINCENT
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Evan
May 13, 2022
It was disappointing when we walked in that the lady didn't show me on the schedule lucky for me the lady I spoke to came out and confirmed didn't show me on the schedule lucky for me the lady I spoke to came out and confirmed More
by Vwhite1024
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas
May 04, 2022
Scammed! Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters sit Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters situation and that I was in Minnesota so I needed someone to trust. He said he had two daughters of his own and would take care of her. The salesman Tom said the vehicle went through a full inspection and that everything on the vehicle that need repairs was done. He listed all of the items they fixed. Bottom line...not true. Car broke down DAYS later. First time they fixed(Starter) I bought new battery cause battery was old and weak.. Then again WEEKS later(rear axel bearing). Wouldn't fix it. Took to a Firestone in Akron for repairs and a inspection and the struts are original and have failed, the intake and valve covers were leaking profusely. Firestone was HALF the cost to repair! Talked to salesman Tom, nothing he would do. The wheel bearings on both sides of the rear axel were bad and caused all the dash lights to come on. The car was a $7000 Toyota Highlander. Repairs so far total over $3000. When I visited our daughter a few MONTHS later I took the car for an oil change. Tranny lines were rusted through and leaking. I brought it to Toyota of Kent and asked to trade it back in for something else and they only would give me $500. I asked to speak to Management and they would not even talk to me. They were in the next office! More
by JEFFREYJUNGWIRTH
Other Employees Tagged: Nicholas Williams, Anthony Bonina, Ryan Urban , Tiffany Lucas
April 24, 2022
From the day I purchased my Rav 4 here in 2016 to the present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to be done when I bring my car in for its regular maintenance and servicing. Love my car and appreciate the honesty, respect and support I have always been shown. Teri Moran More
by TREAMORAN
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Tiffany Lucas, Dan and John in Service
April 20, 2022
They had a car that I wanted at a fair price and didn’t pressure me to buy it. pressure me to buy it. More
by DAVID57
Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Anthony Bonina, Ryan Urban , Tiffany Lucas, Ryan Dodge
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