Matt Rowe | Page 8

Wait a week+ for an oil change/tire rotation appointment OR walk in at the right time and get in and out in under an hour! I miss the express lane. OR walk in at the right time and get in and out in under an hour! I miss the express lane. More

by GARYWEITEKAMP Verified Customer Verified Customer

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Outstanding customer service! Matt Rowe is the consummate professional. The service team was very helpful adm knowledgeable. Matt Rowe is the consummate professional. The service team was very helpful adm knowledgeable. More

by ROBERT.HENDERSONS49 Verified Customer Verified Customer

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The service department was prompt and had me in and out very quickly. They also took ample time to answer my questions and explain a wheel issue to me. very quickly. They also took ample time to answer my questions and explain a wheel issue to me. More

by DALETURNER10 Verified Customer Verified Customer

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The place was clean. The people were nice. I like Toyotas. But wish I were back at my dealership in Lakeland. The people were nice. I like Toyotas. But wish I were back at my dealership in Lakeland. More

by Rnoles10 Verified Customer Verified Customer

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We always have a great experience here as John Nicholson is the best sales representative you have. He understands our time constraints and is diligent in meeting them. He goes the extra mile to give option is the best sales representative you have. He understands our time constraints and is diligent in meeting them. He goes the extra mile to give options and presents them so logically. We appreciate him so much! More

by LENORABISHOP21 Verified Customer Verified Customer

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Appointment on time. Nice warm waiting room, did not have to wait long for work to be completed. Very nice employees Nice warm waiting room, did not have to wait long for work to be completed. Very nice employees More

by PlattRay1939 Verified Customer Verified Customer

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Usually I didn’t set appointments for regular maintenance. I have to wait longer, however, they always take care of me. maintenance. I have to wait longer, however, they always take care of me. More

by VCUIDA Verified Customer Verified Customer

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This dealership is always professional and knowledgeable about what is s going on with my 4 runner. about what is s going on with my 4 runner. More

by mx2campbell Verified Customer Verified Customer

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Got my car serviced and it came back with scratching on both sides where they serviced it (tire rotation) and I check my car out before I take it ANYWHERE. When I voiced my concern matt the man who service both sides where they serviced it (tire rotation) and I check my car out before I take it ANYWHERE. When I voiced my concern matt the man who serviced my vehicle came to me with a body shop card instantly and shut my concern down by stating the car must’ve been like that to begin with. No one seems to want to fix the situation or even handle it in the slightest. Customer service RUDE and service times are unacceptable for someone who had to make appointments. I have NEVER had good service from Panama City Toyota and neither has my father but we had the care package for free service up to 30,000 miles so we put up with it until now, I will be taking my service else where. More

by Alexa Verified Customer Verified Customer

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Everything great. Joseph Overby is the best they have. No complaints here. Staff is very welcoming and friendly. 5 stars all the way Joseph Overby is the best they have. No complaints here. Staff is very welcoming and friendly. 5 stars all the way More

by JOSERODRIGUEZ Verified Customer Verified Customer

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