Matt Scranton | Page 9

Love my truck No issues with the process of buying my truck at Scranton Chevrolet. I felt as if they were genuine and not out to screw me. The staff seemed very k No issues with the process of buying my truck at Scranton Chevrolet. I felt as if they were genuine and not out to screw me. The staff seemed very knowledgeable and I would buy another truck there. More

by MCOFFEY03 Verified Customer Verified Customer

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Awesome the salespeople we're extremely professional and courteous. Their customer service was absolutely the best. I would definitely recommend this dealer the salespeople we're extremely professional and courteous. Their customer service was absolutely the best. I would definitely recommend this dealership to friends and family. More

by BMENAGERIEFARMS Verified Customer Verified Customer

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WORST EXPERIENCE EVER BUYING A CAR I’ll try to make this as short as possible. I took my used 2017 Jeep home with a half tank of gas in February. A few days later when I went to the g I’ll try to make this as short as possible. I took my used 2017 Jeep home with a half tank of gas in February. A few days later when I went to the gas station, the Jeep wouldn’t take the gas. So we went to our local dodge dealership, and they fixed it under warranty. So that was a little annoying, but the problem got resolved. Unfortunately, days later when I tried to fuel up, it still wouldn’t take gas, so we brought it back again. This time while they were fixing the gas tank for they had asked me why the plastic piece holding my airbag in was hanging down. I told them I had no idea, and they said they would check it out. So when I went back to pick up my Jeep they said it looks like the plastic piece had been pried open and there’s no reason anyone should be trying to get to it. They said that this was dangerous and that they could fix it for $900. NOT under warranty. My fiancé called Scranton to see what they can do about this since we JUST got the Jeep. When my fiancé told me their response was “Why are you just noticing this now? We’ll have to make some calls and see”, I was livid. Why is this something YOU didn’t notice when you were inspecting the vehicle? I’m certainly not insepecting a practically new 2017 Jeep looking for BROKEN pieces! After waiting what I feel is too many days to hear back with a simple yes or no, we called them, and they will not help us. We will be going to the department of motor vehicles and NBC’s CT responds, and doing everything and anything in our power to make this known. We bought this vehicle because we are getting married this year and will be having kids after that and we needed a SAFE car to put them in. This is not the only problem we had with the dealership either, but we’ll save that for another day. More

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New ZR2 I had a great experience buying my new ZR2. Servic e was fast and present. I was greeted with a smile and a handshake. Very military friendly. I had a great experience buying my new ZR2. Servic e was fast and present. I was greeted with a smile and a handshake. Very military friendly. More

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Great to work with! My experience at Scranton Chevy was great. I dealt with Matt, Fred and Phil and they were all terrific to work with, and answered any questions I had My experience at Scranton Chevy was great. I dealt with Matt, Fred and Phil and they were all terrific to work with, and answered any questions I had along the way. They treated me very well, and wanted to work with me to make sure I was satisfied with my purchase. I purchased a 2018 Traverse for my business and it is a very versatile vehicle. I would recommend Scranton Chevy to anyone! More

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