Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
57 Reviews
Write a Review57 Reviews of Matt Smith
November 26, 2022
We were looking for a small SUV, and had been at other dealers. Zack Hardin helped us find the perfect one for us. We are both so happy with our choice, and not being a pushy salesman made this the best e dealers. Zack Hardin helped us find the perfect one for us. We are both so happy with our choice, and not being a pushy salesman made this the best experience! More
Other Employees Tagged: Zach Hardin
June 29, 2021
I have owned 3 Toyotas and 1 Lexus. My experience with purchasing from Riley Toyota has been excellent. Service at this dealership has been wonderful. No services are pushed that are not needed. I d purchasing from Riley Toyota has been excellent. Service at this dealership has been wonderful. No services are pushed that are not needed. I drive 95 miles round trip to have my vehicles serviced here after local shop tried to sell me a break job that was not needed. More
Other Employees Tagged: Bob Roling , Russ Kesel
January 08, 2020
Came in this past January (2019) for help navigating a total loss agreement regarding my old Toyota from a different dealership; Matt went out of his way to spend time developing a clear understanding of total loss agreement regarding my old Toyota from a different dealership; Matt went out of his way to spend time developing a clear understanding of my quite complicated situation, and made sure I left feeling confident that I had every possible resource— all without putting any pressure on me to buy from him when the time came (which I of course did one month later). Thanks Matt! More
May 17, 2019
Great car.....great experience Matt Smith and Gemma McKenna made this experience the best one we have ever had buying a car. They were so knowledgeable and friendly that time flew b Matt Smith and Gemma McKenna made this experience the best one we have ever had buying a car. They were so knowledgeable and friendly that time flew by. Matt was could answer all our questions on a vehicle that had only been on the lot for a few days. Finding one of these cars was difficult and Matt didn’t give up. He kept us informed with texts and pictures and really made us feel comfortable with our choice. We have never gone through financing so quickly. Everything was ready for us when we stepped through the door. I think we have found a new “Go To” business for all our future car shopping. More
Other Employees Tagged: Gemma McKenna
May 14, 2019
Painful Experience Made Easy Working with Matt helped make my buying and trade-in experience painless and easy. No pressure, no grief, 100% positive experience. Working with G Working with Matt helped make my buying and trade-in experience painless and easy. No pressure, no grief, 100% positive experience. Working with Gemma, in finance, was quick and easy, everything explained in detail. Thanks to you both! More
Other Employees Tagged: Gemma McKenna
May 07, 2019
Amazing staffs Mr.Matt Smith was friendly, welcoming, not pushy at all and explained all the details thoroughly. I would definitely recommend him to any future car b Mr.Matt Smith was friendly, welcoming, not pushy at all and explained all the details thoroughly. I would definitely recommend him to any future car buyers. More
Other Employees Tagged: Gemma McKenna
May 04, 2019
Hilander Mike was professional and courteous. He had the car ready for us when we pulled in. Showed us similar cars and found us a better deal than the one w Mike was professional and courteous. He had the car ready for us when we pulled in. Showed us similar cars and found us a better deal than the one we wanted. The whole process was quick and painless. We told him what we price we needed to be at and he got as close as they could on the first ask. No fuss no haggle! Honesty and integrity from start to finish. Top notch! More
Other Employees Tagged: Gemma McKenna
May 03, 2019
Amazing sales staff - Awesome Deal! Cannot say enough great things about Matt Smith. He’s super friendly, not pushy, great communicator and straight goes to work for his customers. He ma Cannot say enough great things about Matt Smith. He’s super friendly, not pushy, great communicator and straight goes to work for his customers. He made this car buying process fun and found the perfect ride for me and my family! Great to work with. Gemma also made that paperwork part super pain free. Great friendly bunch!! More
Other Employees Tagged: Gemma McKenna
April 30, 2019
Matt was awesome to work with! Matt was great to work with, he helped me every step of the way and went above and beyond to make sure I knew everything there was to know about the v Matt was great to work with, he helped me every step of the way and went above and beyond to make sure I knew everything there was to know about the vehicle that I leased. Gemma was also great to work with, between the 2 of them it was the best experience I have ever had getting a new car! More
Other Employees Tagged: Gemma McKenna
April 29, 2019
Always a great experience! Matt Smith Is always great to work with. He's accommodating and goes out of his way to have everything ready so you aren't spending hours getting thro Matt Smith Is always great to work with. He's accommodating and goes out of his way to have everything ready so you aren't spending hours getting through the process. I also love when he goes over all the bells and whistles! You can tell he sincerely loves his job and believes in the products he is selling! Gemma is always great to work with in finance. She's efficient and knowledgeable and makes all the paperwork painless! More
Other Employees Tagged: Gemma McKenna