Matt Wicksnes | Page 29

Excellent customer service! Matt has a vast amount of knowledge of the Honda industry. I can always go to him for assistance and his expertise. He is a true asset to your team. Matt has a vast amount of knowledge of the Honda industry. I can always go to him for assistance and his expertise. He is a true asset to your team. More

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Fast and Efficient I was welcomed into the dealership and since I knew what I exactly wanted they took me right out to a car that if I had wanted to, I could have tested I was welcomed into the dealership and since I knew what I exactly wanted they took me right out to a car that if I had wanted to, I could have tested driven but didn't. From there it moved on quickly there was no required down payment to hold the car. They said I could return the next day with required papers for my trade in and that was all. I left and came back the next day to pick up car after making payment. More

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New car purchase Matt and Kevin were so helpful in getting me into my new HRV on a tight schedule. Thank you so much guys! We Love it! Matt and Kevin were so helpful in getting me into my new HRV on a tight schedule. Thank you so much guys! We Love it! More

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Easy Purchase! I've been in the market for a Honda Clarity for a few months. Since it's a plugin hybrid and a new offereing from Honda, it's been difficult for me to I've been in the market for a Honda Clarity for a few months. Since it's a plugin hybrid and a new offereing from Honda, it's been difficult for me to find one in my color of choice. Last week, one showed up at Matt Burne Honda in Scranton, PA, which is about two and a half hours from my home. I reached out to the dealership, through their website, on Sunday. Believe it or not, Lori, who work in Internet Sales, e-mailed me back Sunday evening confirming the availability of the vehicle and that she would get back to me Monday morning with pricing information. Lori was super to work with and communicated with me quickly throughout the week, both via e-mail and phone, to allow me to purchase the vehicle the following Saturday! She made the process extremely easy! Matt was the salesperson that I worked with to finalize the transaction. Once I committed to the purchase midweek, Matt ensured all the documents were in line so that when I arrived Saturday, it would be a simple sale. A few days prior to my Saturday appointment, he discovered that my trade had my wife's name on the title. I suppose I knew this, but didn't think my wife would need to make the trip to Scranton for the sale and she had family coming that day so actually couldn't. Matt sent a driver to my wife's work to get her signature! I have never experienced a salesperson that went so far out of their way for the convenience of the customer. Not only did Matt catch this prior to me making the long trip to the dealership, he took complete ownership to get it addressed. Between my wife and me, we purchase a vehiche about once ever 2 or 3 years and Matt Burne Honda is the best dealership that we have ever worked with. Lori and Matt were absolutely outstanding! More

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Drive a Honda Such a wonderful dealership. On my fourth year with Matt Burne Honda, and couldn't be more happy. They have amazing customer service, and answer any a Such a wonderful dealership. On my fourth year with Matt Burne Honda, and couldn't be more happy. They have amazing customer service, and answer any and all questions you might have. More

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Great experience My daughter and I live 60 miles from Scranton. After communicating , via telephone and texting, we drove to Burne’s for a 9:30 appointment. After look My daughter and I live 60 miles from Scranton. After communicating , via telephone and texting, we drove to Burne’s for a 9:30 appointment. After looking on line at their inventory and talking to the salesman my search was down to two cars. When we arrived they had both cars cleaned of snow, warmed up and ready to go. We test drove both , the price was RIGHT , and we made our choice . I thought we would go back in a few days to pick it up , but , the salesman said “ you can have it today”. I was amazed!!! By 2:30 we were home with our new car. This was my third purchase at Burne Honda and by far the easiest. I know I will be back for my next one. More

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Absolutely Phenomenal!! I could not have asked for better service! Matt Wicksnes and Kevin Moylan were patient and accommodating to all my needs. This was my first time buyin I could not have asked for better service! Matt Wicksnes and Kevin Moylan were patient and accommodating to all my needs. This was my first time buying a new car and they made the process easy to understand and very pleasant. I wouldn't go anywhere else! The best service I've ever had. Amazing people, amazing dealership, awesome cars! More

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Beyond Excellent The Matt Burne Honda team made my experience beyond excellent from when I walked into the dealership until I drove off in my brand new Honda. Thos The Matt Burne Honda team made my experience beyond excellent from when I walked into the dealership until I drove off in my brand new Honda. Those of who I worked with were all very informative and personal, which made my experience very enjoyable and my decision of buying a new Honda a whole lot easier from start to finish. I highly recommend you give Matt Burne Honda a try. I guarantee, once you're there you'll be walking /driving out of there highly satisfied in a car that's right for you! More

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Felt like the A team was taking care of me Traded our Toyota for a new Honda and really couldn't be happier! Was lucky enough to be with Matt wicsnes. Knows everything about star Wars and Ho Traded our Toyota for a new Honda and really couldn't be happier! Was lucky enough to be with Matt wicsnes. Knows everything about star Wars and Honda's what else can I say! Dave Conway showed us the features on the pilot for Matt and he was really helpful. All around team effort. Much different vibe I got from the other dealer I went to. . Go to Matt burne Honda if you are considering a new or used car purchase. More

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Wow! Finally real professionals!! I had such a great experience at this dealership after dealing with an awful dealership in the area. They really worked with my situation and went abo I had such a great experience at this dealership after dealing with an awful dealership in the area. They really worked with my situation and went above and beyond my expectations. I highly recommend Matt Wicksnes and Timmy Stemrich if you are interested in a Honda!! More

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