Matt Worlock | Page 31

Awesome Customer Service Matt was awesome to work with. We drove over two hours to buy from this dealership due to the great customer service that was provided on the front e Matt was awesome to work with. We drove over two hours to buy from this dealership due to the great customer service that was provided on the front end. We had to bring our two small children and everyone was very nice and accommodating. The dealership has a small children’s room that allows you to see out into the dealership through the window walls. Buying a car takes a little time but we never felt enclosed in a room and the staff continuously checked in on us. We would recommend Matt Worlock and this dealership to anyone! More

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Great experience Hassle-free and as simple as I could ever imagine. Matt is knowledgeable and professional while maintaining a personal approach to sales. Thanks for m Hassle-free and as simple as I could ever imagine. Matt is knowledgeable and professional while maintaining a personal approach to sales. Thanks for making the process easier than I thought it would be! More

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Great experience. The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situati The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situation and my options. I was presented with options which included an incredible inventory. Our sales representative, Matt Worlock, was very knowledgeable and offered us every possible option and patiently explained the differences. Simply put it was a very pleasant experience and I am very pleased with the two vehicles purchased. More

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Great place to buy a car My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was o My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was our sales representative. He was attentive, kind, helpful, respectful, knowledgeable, hardworking, and calm. He did everything in his power to help us in every way possible! In fact, Matt was the best car salesperson we have ever had! He made the experience positive instead of stressful and uncomfortable. Fred Anderson is blessed to have Matt as an employee! More

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Excellent Salesman Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respe Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respectful to my family. He listened to what i wanted and explained how the vehicle functions worked. After the sale he contacted me making sure i was satisfied with my new Tundra. Thanks Matt, and Fred Anderson toyota. For making this shopping experience great. More

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Not very pleased The business manager in charge of the finance ought o give every little detail about the expenses that the client is about to assume. I was not given The business manager in charge of the finance ought o give every little detail about the expenses that the client is about to assume. I was not given the total cost of the additional protection that I requested to add to my purchase. Melissa Luedtke informed me just of the monthly payment. I was too tired to inquire further (drove 3 hours to go to Anderson Toyota in Charleston, SC). In Thursday, November 1, after scrutinizing the contract, I attempted to call Anderson Toyota in Charleston, SC. It took several attempt before I was able to speak with the sales manager Alissia. She explained to me the details that Melissa omitted to deliver to me. However, I strongly believe that overall I have been overcharged. The finalized cost to which I agreed with Dennis via telephone a few days prior my visit was $31,153.98with taxes, title, and tags included. The day of my visit was added the interest and the mechanical protection and it amounted to $39,657.25. Basically, I am paying for the interest and the mechanical protection $8,503.27. It's way too much. In addition, The sales person never offered refreshments nor anything else to make our visit comfortable. Within the past 14 years I have bought from Anderson Toyota 6 cars. I received over the top service-in Raleigh, NC and in Sanford, NC. In June I purchased in Raleigh the YarisIA, in January 2017 I purchased in Sanford the Camry. In the next 2 years I will purchase a car for my grandson who will turn 16. Given the poor complaisance that I received from Anderson Toyboy in Charleston, SC, I will consider other dealerships. Definitively, I will not return to Anderson Toyota in Charleston, SC. More

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Best Salesman Ever! I have never met a more knowledgeable salesman, Ever! Took the time to explain the differences between the Tundra models. Great help for me to make my I have never met a more knowledgeable salesman, Ever! Took the time to explain the differences between the Tundra models. Great help for me to make my decision. Job well done! More

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Great experience at Fred Anderson Toyota Matt was able to get me a great deal right away on exactly what I was looking for. There wasn’t the back and forth that I saw at other dealerships mak Matt was able to get me a great deal right away on exactly what I was looking for. There wasn’t the back and forth that I saw at other dealerships making the process very easy. Couldn’t be happier with my purchase. More

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Liked the “no pressure” When we started shopping for a car, Faye kept our search within our budget. She was very diligent to answer all our questions. After going to another When we started shopping for a car, Faye kept our search within our budget. She was very diligent to answer all our questions. After going to another dealership we went back to Faye to purchase our car. More

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Great experience Our salesman Matt was friendly and helpful. We shopped around for new and used cars at a few other dealers and this was our best experience. Thank yo Our salesman Matt was friendly and helpful. We shopped around for new and used cars at a few other dealers and this was our best experience. Thank you! More

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