Matteo Mastri | Page 2

Very pleased with the service overall from the timeliness of the work done and the communication in between. Well done! of the work done and the communication in between. Well done! More

by trxjoe Verified Customer Verified Customer

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They had what I was looking for at a reasonable price and everyone was very helpful and pleasant everyone was very helpful and pleasant More

by dd3312dy Verified Customer Verified Customer

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They got me in and out for a mirror switch faster than estimated. I am typing a few more words to meet the 15 word minimum. estimated. I am typing a few more words to meet the 15 word minimum. More

by guykaz Verified Customer Verified Customer

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Much better experience than the Goshen, Mishawaka, and Elkhart dealerships. Great staff. Nice dealing with knowledgeable sales team. We'll worth the short drive to Dowagiac. Elkhart dealerships. Great staff. Nice dealing with knowledgeable sales team. We'll worth the short drive to Dowagiac. More

by KLFISCH Verified Customer Verified Customer

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Always fast and great service. I’m always in and out. Great prices very happy for shopping here for 25 years. I’m always in and out. Great prices very happy for shopping here for 25 years. More

by lmollberg Verified Customer Verified Customer

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We always get great service and great people to work with! All our vehicles are serviced here! with! All our vehicles are serviced here! More

by chucksoristo Verified Customer Verified Customer

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My sales person, Matteo Mastri, was polite and got back to me promptly to initiate the sale but, when I drove 4 hours from Indiana to get my vehicle, he was very rude. My brand new Traverse had over 300 m to me promptly to initiate the sale but, when I drove 4 hours from Indiana to get my vehicle, he was very rude. My brand new Traverse had over 300 miles on it and a scratch in the paint which led me to believe it had been driven by someone at the dealership. When I pointed it out to Matteo, instead of offering to fix it, he told me I "didn't have to take it" in a very abrupt way, even knowing that I had traveled that far and had financing for the vehicle. He did not make any attempt to fix it until I expressed my frustration and the manager overheard. The manager sent him to their shop to try to buff it out and, when it did not work, he did offer to have it fixed and I could send him the appraisal. But, after looking into it at a local dealer, I will have to get the entire rear panel repainted and my fear is it will not match perfectly. So, I now have a new very expensive vehicle with a scratch in the paint. Matteo did not follow up with me to find out if I was able to get it fixed after I returned home, management did not either. I will not return to C. Wimberley for another vehicle due to the way I was treated and the lack of customer service. More

by lkeeling Verified Customer Verified Customer

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For the most part my interaction with the staff has been great. i could not ask to be treated any better with the sales staff and the service department other than the service writter. He could take lessons great. i could not ask to be treated any better with the sales staff and the service department other than the service writter. He could take lessons from the rest of the associates. but the dealership overall deserves a 5 star More

by KCRAIGCOLOMA Verified Customer Verified Customer

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I have a beautiful car. Everyone I talked with was very nice. They found me the exact car that I wanted. Everyone I talked with was very nice. They found me the exact car that I wanted. More

by DEBRA_K_KAZMIERZAK Verified Customer Verified Customer

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Everyone was very professional and helpful. Sales reps were all very nice. Financing was easy. Sales reps were all very nice. Financing was easy. More

by icey333-sim65zr Verified Customer Verified Customer

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