Matthea Beckett

Very Happy with my new (used) Hyundai Tucson! Matthea was great and helped move things along despite some hiccups on my end with a bank transfer. They were flexible and able to come up with a s Matthea was great and helped move things along despite some hiccups on my end with a bank transfer. They were flexible and able to come up with a solution so i could still drive my car home that day. I would definitely come here again. More

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My wife and I had a great experience purchasing a new vehicle from Webb Hyundai. Matthea did a great job. She let us test drive as many vehicles as we needed to compare them. This was our first new ve vehicle from Webb Hyundai. Matthea did a great job. She let us test drive as many vehicles as we needed to compare them. This was our first new vehicle purchase, and they made the experience very smooth. Matthea was well versed in all the features and operations of the vehicles. She went above and beyond to show us everything on the Sante Fe. Laurel did a great job explaining the factory warranty, extended warranty, and the services they offer to the customers. I would recommend Webb Hyundai to anyone who is looking to purchase a Hyundai vehicle. Great selection of used cars I seen there as well. Thank you all, job well done. More

by daniellucka Verified Customer Verified Customer

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I am unhappy with my purchase of my leased vehicle. I was aked if I wanted Tire, gap and ext warranty. I told Matthea I justed wanted tire. Later Eric came out with a card with options on it stating th I was aked if I wanted Tire, gap and ext warranty. I told Matthea I justed wanted tire. Later Eric came out with a card with options on it stating these wouldn't cost any more. I said ok. I signed all the paper work. About a week later I decided to look at my paperwork. Low and behold I purchased tire,gap and ext waranty. Plus there was an additional roughly 400$ charge above the agreed purchase price. Never was fully explained to me. Figured it was her commission on the lease buyback. Anyway I went back to see Eric and straightern this out. I told him that I filled out a form that I did not want gap and ext warranty. I then said I now do not want tires either. This was all a $4500 charge on my loan as well. As a loyal customer between my wife and myself purchased at least 5 cars from Webb Highland. This was in my opinion very unethical. I was a real estate broker and if I had done something like that such as selling a home warranty to a client they did not want I would have been in deep xxxx.I was told this would be rectified in 4-6 weeks by having the amount that I had paid on my loan to be adjusted to include the 4500 but the payments would be the same. This error caused my payment to be at least 90$ a month more than it should have been. Still waiting for the 4500 credit . More

by bdubbs5 Verified Customer Verified Customer

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Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had not We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon. More

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The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle , I needed. They were very knowledgeable about the vehicle , More

by jerry71565 Verified Customer Verified Customer

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Well we had to wait a week to get are vehicle after we all ready purchase it. So I hade no car for a week that was fun. all ready purchase it. So I hade no car for a week that was fun. More

by chrisbanninger823 Verified Customer Verified Customer

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Webb Hyundai was amazing throughout the car buying experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and ef experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and efficient process at the dealership. I have dreaded buying a car based on past experiences, but Matthea and Webb Hyundai made it a painless process. Can’t recommend them enough! More

by Doug S Verified Customer Verified Customer

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Excellent and friendly service this was our 2nd purchase from Webb Hyundai and both were very good experiences from Webb Hyundai and both were very good experiences More

by dsandlin67 Verified Customer Verified Customer

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They answered my all questions about car patiently and gave me best deal for the car gave me best deal for the car More

by manideepak2014 Verified Customer Verified Customer

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It was an absolute breeze working with Matthea! She was extremely knowledgeable and incredibly kind! Will be buying with her and Webb Hyundai again!! She was extremely knowledgeable and incredibly kind! Will be buying with her and Webb Hyundai again!! More

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