Matthew Ash
Matthew Ash at Pete Mankins Nissan
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Matthew Ash | Page 4

Finance Director

Pete Mankins Nissan

3707 Summerhill Rd
Texarkana, TX 75503

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4.5
166 Reviews

Matthew has been making dreams come true one driveway at a time for 25 great years! We at Pete Mankins Nissan were lucky to snag Matthew from a sister store in the Houston market 15 years ago and he has been with us ever since. Matthew is a wizard in finance and an expert in every way conceivable to protect the customer's investment with their vehicle.

Dealership Experience

15 yrs

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

4.5

166 Reviews

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166 Reviews of Matthew Ash

October 08, 2023

Dealership Rating
Employee Rating

Gideon was excellent and did a great job. The others mentioned in the review I can’t say too much about as I only dealt face to face with one of them. However there were things with the vehic More

by JEFFCLAPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 05, 2023

Dealership Rating
Employee Rating

From top to bottom all employees were attentive and polite, overall great experience a true car or truck concierge treatment. More

by DDODD4527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Stone , Kayleigh

September 09, 2023

Dealership Rating
Employee Rating

Salesperson (Levi) was very courteous and knowledgeable. If he didn't have the answer he got it before I left. Wasn't any quibbling over the price. He stated what he needed and I told him what I was willing More

by jspeanut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Gaylord

August 31, 2023

Dealership Rating
Employee Rating

The employees are a direct representative of the company and that's where you get your first impression. MacKenzie did an awesome job; very friendly yet professional. It was great working with her. More

by GLENNJAYFORE
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Clark

July 29, 2023

Dealership Rating
Employee Rating

Worst buying experience I have ever been through. Never even said thank you for buying this vehicle. Finance guy never even introduced himself. Horrible customer service More

by RABLES
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Cody Stone

Jul 29, 2023

Pete Mankins Nissan responded

Hi! Sorry to hear it was the worst experience you have ever had. This seems out of character for both employees tagged in your review. I would like to hear more about your experience so we can learn from our mistakes. I would reach out directly but I’m having trouble linking you to our customer base. -Kyle, GM 903-701-5466 feel free to text

Jul 31, 2023

RABLES responded

This was the easiest sale your dealership has ever had. I searched online and emailed for an out the door price. Got the price and told the salesperson that we would take it -All we needed was a sales order so I could bring a check. Management said they would not do that. Told the salesperson that we would be at PM at 10am to sign the papers. Had not even been in the vehicle-when we got there-vehicle was not ready, no paperwork had been done-=nothing. When we left after an almost 2 hours-no thank you-just a bye. 360 people work at the Credit Union and Pete Mankins is a valuable partner and we apricate the business you send our way. Would not have expected this at all.

Jul 31, 2023

Pete Mankins Nissan responded

Thank you for the response. We will be using this as a teaching moment for the employees involved. We are sorry to see our partnership end.

July 09, 2023

Dealership Rating
Employee Rating

Friendly and seems everyone knew their job well. Had follow up messages from dealership asking if I understood options on truck. More

by ARCTICCAT1000BOBBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Ochoa, Kyle White , Amy Mays

July 08, 2023

Dealership Rating
Employee Rating

I don’t have much to say about this place made the deal quick could have been a lot quicker if they would’ve told me what my interest rate was going to be instead of arguing More

by kimberly.walker15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Ochoa, Cody Stone

June 28, 2023

Dealership Rating
Employee Rating

Had my car not even 12 hours , the brakes are making a noise and rubbing, the a/c does not work on the driver side , I can’t get into the glove box and there is a part that is needed for the airbags so th More

by Js
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Hayden White , Katie

Jun 29, 2023

Pete Mankins Nissan responded

Hi! I have tried to reach out a couple of times with no response so I will respond on here. The airbag light and horn issues are due to the vehicle needing a spiral cable that was ordered as soon as the concern was brought up and has arrived. We have tried to offer to repurchase the car but haven't received a response. As far as the interest rate, that is set by the lenders and is based on previous credit history and appears on the first page of the signed contract. The $60,000 is not the selling price but is the total of payments including interest if you make the minimum payment for the entire loan.

Jun 29, 2023

Js responded

No one has contacted me or left any kind of voicemail on repurchase this car! I called up there Monday and this was not told to me at all.

Jun 30, 2023

Js responded

Thank you Kyle White the GM for taken care of this issue. He was very concerned, Helpful, and genuine. Thank you again

Jul 01, 2023

Pete Mankins Nissan responded

Glad we were able to resolve this issue!

June 23, 2023

Dealership Rating
Employee Rating

The staff was very friendly and helpful. Mackenzie has still be helpful after the purchase with any questions I’ve had. More

by savannahquinn
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Benito Ochoa, Mackenzie Clark

Jun 29, 2023

Pete Mankins Nissan responded

Thank you for the praise and kind comments!

June 11, 2023

Dealership Rating
Employee Rating

Everyone was great to work with and went the extra mile to ensure that everything was taken care of by the time I came to pick the vehicles up. Would recommend to anyone looking for a vehicle. More

by michael@homeenergyxperts.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Stone , Cooper Godsey

Jun 21, 2023

Pete Mankins Nissan responded

Thanks Michael! We know the Kicks will help your business succeed even more!

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