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Matthew Barrett

Overview Reviews (57) Inventory (514)

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Matthew Barrett

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.8

57 Reviews

Overview Reviews (57) Inventory (514)

4.8

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Matthew Barrett

October 24, 2025

Dealership Rating

Employee Rating

Outstanding customer service! I highly recommend this dealership's service department! They are all awesome. I highly recommend this dealership's service department! They are all awesome. More

by thelibertylady

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2025 -

Deland Kia responded

We love hearing that! Nothing makes our day like knowing our team made yours. Thanks for spreading the good vibes. We’ll keep the fantastic service rolling during every visit!

October 23, 2025

Dealership Rating

Employee Rating

Representantes amable y muy atentos buen servicio rapido muchas gracias por tan buen servisio y muchas gracias por tan buen servisio y More

by Cambron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Garrigan

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Oct 24, 2025 -

Deland Kia responded

¡Muchas gracias! Nos alegra saber que tuviste una visita memorable. Nuestro equipo siempre estará encantado de ayudarte. ¡Hasta la próxima!

October 19, 2025

Dealership Rating

Employee Rating

The service department and service technician I delt I believe his name was John were very professional and kept me informed of the progress believe his name was John were very professional and kept me informed of the progress More

by Featherfarm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke

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Oct 20, 2025 -

Deland Kia responded

John kept things running like a pro behind the curtain. He ensures every update hits right on cue, while you get the VIP treatment. We’ll save your spot for the encore next time you roll in.

October 04, 2025

Dealership Rating

Employee Rating

I want to have my. At service without sales person trying to sale me a car or asking for trade in or telling me my windshield needs to be replaced. At service without sales person trying to sale me a car or asking for trade in or telling me my windshield needs to be replaced. More

by SPANISHNURSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Oct 06, 2025 -

Deland Kia responded

We completely understand and are glad our service team could provide you with precisely that experience! We aim to make your visit effortless and focused solely on you and your vehicle’s needs. Thank you for trusting us!

September 15, 2025

Dealership Rating

Employee Rating

Gavin is always there to help you as well as Noah and the rest of the service team rest of the service team More

by halwynbrandt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Sep 16, 2025 -

Deland Kia responded

Gavin and Noah like salt and pepper, always adding just the right touch to your service experience. With the rest of the team by their side, every visit has the right balance of care and reliability. We’re glad you can always count on them to season your day with great service.

September 04, 2025

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Employee Rating

Great service, friendly staff, and theybkeepnypu up to date on how the maintenance is going. date on how the maintenance is going. More

by ALG417

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

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Sep 04, 2025 -

Deland Kia responded

Think of maintenance as a pit stop and the staff as the crew who calls out the next move, loud and clear. Happy to hear the updates kept you comfortable while the work was done. See you at the next check-in and expect the same tempo.

June 25, 2025

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Employee Rating

Deland Kia had Great customer service and communication. I will recommend highly to my friends and family I will recommend highly to my friends and family More

by dbirdx2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keegan Gray sales

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Jun 26, 2025 -

Deland Kia responded

We appreciate the kind words and the perfect rating! It means a lot to know we earned your trust. Come see us again anytime your car needs expert care and our team will be ready for you.

June 15, 2025

Dealership Rating

Employee Rating

Everything was done in a timely manner and everyone was so nice. Thank you for an awesome experience. so nice. Thank you for an awesome experience. More

by vhogan74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, Regina Bacile, David Lungarini, Matthew Garrigan

Report | Print

Jun 16, 2025 -

Deland Kia responded

We’re thrilled to see your five stars! It’s customers like you that make our work so rewarding. Let us know if there’s anything else we can do for you.

June 13, 2025

Dealership Rating

Employee Rating

I’ve been using Kia DeLand for many many years, but twice in the last four visits I received my car back and within a day or day there were issues causing it to overheat. Both times Derrick Kus was attentive in the last four visits I received my car back and within a day or day there were issues causing it to overheat. Both times Derrick Kus was attentive and helpful, both times it was fixed and Kia Service admitted blame but both times it left me without a car for several days.it also makes me worried about future service. More

by donnab8870

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Derrick Kus

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Jun 16, 2025 -

Deland Kia responded

Hello Donna, and thank you for taking the time to share your feedback with us. We are here to ensure that your future service visits go smoothly, and we'd like to speak with you further about your experience. Please contact John Snoke, Service Manager, at 386-734-7800 whenever you have the chance.

June 11, 2025

Dealership Rating

Employee Rating

I was seen promptly and the car was whisked away. They worked on my Kia Soul fixing a CBS brake light problem. Matt was really nice, attentive, and kept me apprised of the whole process. And it's no They worked on my Kia Soul fixing a CBS brake light problem. Matt was really nice, attentive, and kept me apprised of the whole process. And it's now completely fixed. More

by brucieb444

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 12, 2025 -

Deland Kia responded

Thanks for the shining review! We’re glad we could make your visit a smooth one and get your Soul ready for the road again. Stop in again—we’ll be here with the same great service.

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