Matthew Branch

Five Star Subaru of Grapevine responded

Gssunoko, Reviews like this make our day! Thank you for shouting out our team's friendly service and, of course, our coffee and snack bar. We love keeping our guests fueled up and happy. Thanks for choosing Five Star Subaru, and we look forward to scheduling your next appointment at 817-438-1700. Safe travels, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thanks for the wonderful feedback, Cryssy! We’re so glad we could deliver an excellent and easy service experience for you at Five Star Subaru. We pride ourselves on maintaining a welcoming facility and team, and we appreciate you taking the time to highlight them. Drive safely and reach us at 817-438-1700 for your next appointment. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you so much, blackbelt0555, for taking the time to share your experience! We are happy to hear that Travis and Matt took such great care of you and kept you well-informed throughout your visit. Clear communication is a top priority at Five Star Subaru. We're glad to hear everything is running great and "all good" with your vehicle! We look forward to seeing you again. Reach us at 817-438-1700. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful recommendation, TADUNFORD! We are thrilled to hear that you had such a great experience at Five Star Subaru. We take immense pride in our sales and service departments, so we will be sure to pass your kind words along. Thank you for choosing us, and we look forward to providing you with that same outstanding service for years to come. Please stay in touch at 817-438-1700. Safe travels! Best regards, David Cheney, General Sales Manger

Five Star Subaru of Grapevine responded

Car buying dad, Eight years — that is truly something special and we are so grateful for your continued loyalty at Five Star Subaru! Consistently delivering excellent service is what we strive for every single day, and knowing we have earned your trust year after year means everything to us. We look forward to many more years of taking great care of you and your car. Between visits, reach us at 817-438-1700 for vehicle advice. Thank you for sharing! Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you so much, WRXGuy! We love hearing that Matt and the entire service team continue to deliver a quick, courteous experience. We know how much your WRX means to you and we treat it accordingly! We'll make sure Matt, Ivan, and the whole Five Star Subaru team see this. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Bigrip, Thank you so much for the wonderful feedback! This is exactly what we work hard to deliver every single day. We know how stressful car repairs can be and we never want you to have to worry about a thing when you bring your vehicle to Five Star Subaru. . Your trust means everything and we look forward to continuing to take great care of you. Reach us at 817-438-1700! Safe travels and thanks again, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Courtney, Thank you for the kind words! We are so happy to hear that you enjoy your visits to our service department. We truly appreciate your continued trust in Five Star Subaru and look forward to seeing you at your next scheduled service. Reach Jason, Matthew, or me at 817-438-1700 when you need our vehicle knowledge. Safe travels and thanks again, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Karen, First impressions are everything, and we’re so happy ours was a great one! Thank you for the kind words and for choosing Five Star Subaru for your vehicle needs. Between visits, please reach us at 817-438-1700 for vehicle advice. Drive safe, and welcome to the dealership! Best regards, Jakob Ritter, Service Director