Jose Zambrana

Five Star Subaru of Grapevine responded

Cooper75067, Thanks for choosing Five Star Subaru for your Silverado's routine maintenance! We're glad we could get you in, out, and safely back on the road quickly. Between visits, reach us at 817-438-1700 for advice. We welcome the chance to share our knowledge. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Bigrip, Thank you so much for the wonderful feedback! This is exactly what we work hard to deliver every single day. We know how stressful car repairs can be and we never want you to have to worry about a thing when you bring your vehicle to Five Star Subaru. . Your trust means everything and we look forward to continuing to take great care of you. Reach us at 817-438-1700! Safe travels and thanks again, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Wolftexas, Keeping your vehicle running great is our top priority at Five Star Subaru. We’re always happy to take the time to answer your questions and ensure your appointments are prompt and professional. Thank you for your continued trust and for being a part of our dealership family. We look forward to seeing you at your next scheduled visit. Stay in touch at 817-438-1700. Safe travels, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, frazier_family6! Jose and our service team are grateful to help you maintain your Subaru. When you need future auto care, we look forward to serving you again at Five Star Subaru. Reach us at 817-438-1700 for advice any time. Best regards, Jakob Ritter,Service Director

Five Star Subaru of Grapevine responded

Thank you so much, Ray and Lugene, for recognizing so many of the staff at Five Star Subaru. We are focused on complete customer satisfaction and appreciate your kind endorsement. Reach out to 817-438-1700 when you need our advice or expertise again. Safe travels, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Gregsho, We appreciate your continued trust in our service department and thank you for bringing these issues to our attention. We are sorry that the small but important details—like the cleanliness of the steering wheel and the radio settings—were missed this time. We also want to ensure you receive the written results of your 27-point inspection as promised. We will be reviewing this with our team to ensure our high standards are met every time. Thank you for your patience, and we look forward to providing you with a seamless experience on your next visit. If you would like to share anything else, please reach me at 817-438-1700 or jritter@subarugrapevine.com. Sincerely, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, JCLindsey, for recognizing the Five Star Subaru service team. Jose and Matt are readily available at 817-438-1700. Reach out for automotive advice any time. We are here to help you fully enjoy your Subaru. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, JENPAO13.HUSKER, for rating your shopping experience at Five Star Subaru! We are excited you are driving a Subaru from our dealership. Customer satisfaction remains our focus. Give us a call at 817-438-1700 for vehicle advice any time. Congratulations! Take care, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you, Thunderstorm76, for bringing your vehicle to Five Star Subaru. Jose and our techs want to hear from you at 817-438-1700 any time you need advice. Your loyalty is appreciated and we look forward to seeing you again. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Forester, We are happy to hear you are satisfied with our services at Five Star Subaru! Thank you for your endorsement and please continue to reach Jose and our team at 817-438-1700. Safe travels, Jakob Ritter, Service Director