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Matthew Buckles
Matthew Buckles | Page 29
Certified Product Specialist
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
356 Reviews
I was born and raised in Los Angeles and have been fortunate to live in Oregon, Minnesota, and Washington before finally settling here in beautiful Georgia. When my best friend moved here at age nine, I promised I’d join him someday—and now we live just 15 minutes apart! It’s funny how life has a way of bringing things full circle. I’ve always believed in the power of friendships and the unexpected journeys they can lead us on. Outside of work, I love exploring new restaurants and discovering hidden gems—whether it’s a cozy spot with the best tacos in town or a local BBQ joint with big flavor. I’m grateful to now call Georgia home and look forward to connecting with customers and helping them find a vehicle that fits perfectly with their own life journey.
Read more356 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
24 yrs, 5 mos
Specialties & Trainings
Subaru Summit Peak Performer
356 Reviews of Matthew Buckles
December 13, 2019
Love subaru of gwinnett This is the 2nd outback we have bought from Subaru of Gwinnett. We live in Dahlonega, went to Troncolli Subaru and very very disappointed with them, This is the 2nd outback we have bought from Subaru of Gwinnett. We live in Dahlonega, went to Troncolli Subaru and very very disappointed with them, so we went back to gwinnett and again we were very satisfied. More
by kfeagin_2000
Verified Customer
December 05, 2019
2020 Crosstrek for Daughter Every person I dealt with at Gwinnett Subaru including the sales people and general sales manager made it a pleasure. I generally hate buying cars but Every person I dealt with at Gwinnett Subaru including the sales people and general sales manager made it a pleasure. I generally hate buying cars but they were also friendly I couldn’t help myself More
by Ecorkran
Other Employees Tagged: Neal O'Leary, Mike Quigley, Charles Williams
November 14, 2019
Very solid buying experience from an attentive team. In large part this sale was conducted over text message. This was really great for me as I was able to figure all the finer details on the fly. When I In large part this sale was conducted over text message. This was really great for me as I was able to figure all the finer details on the fly. When I went in to test drive and finalize negotiations things were made easy and there was none of the old car salesperson stereotype to be concerned about. Both Elizabeth and Matthew were great and took me through the sale efficiently and as quickly as time would permit. Both sides should feel as though they got a fair deal and I'm confident this was the case. More
by MARKNOLAN1977
Other Employees Tagged: Elizabeth Puckett, Charles Williams
November 12, 2019
Make it happen! We needed to replace our current vehicle and I knew what I wanted and had done some research - the internet sales rep responded promptly to my questio We needed to replace our current vehicle and I knew what I wanted and had done some research - the internet sales rep responded promptly to my questions and was informative and pleasant by phone. The finance person was quick, easy to talk to and knowledgeable. More
by atileda2020
Other Employees Tagged: Charles Williams
November 12, 2019
Total satisfaction! My review is based on the total team effort by the staff from introductions, sales expertise, financial settlement and follow up customer satisfaction My review is based on the total team effort by the staff from introductions, sales expertise, financial settlement and follow up customer satisfaction inquiries. This was my best ever experience in buying a vehicle. More
by Rbkzv1
Other Employees Tagged: Jennifer Kessler , Charles Williams
November 11, 2019
Love my Outback! After many months of searching, I found a great deal! The customer service was fantastic and very helpful. We will certainly recommend them to friend After many months of searching, I found a great deal! The customer service was fantastic and very helpful. We will certainly recommend them to friends and family! More
by sweetaroma
Other Employees Tagged: Charles Williams
November 03, 2019
The Subaru Experience I have to admit, I hate going to car dealerships. Matthew Buckles changed my view of what a dealership should be. It is about the customer not the s I have to admit, I hate going to car dealerships. Matthew Buckles changed my view of what a dealership should be. It is about the customer not the sale!! He is an exceptional professional that I would be proud to have on my team. I manage billions of dollars for the federal government and if I had the opportunity to hire a senior advisor, Matthew would be that hire. Excellent experience, great post sale service, and follow-up. Charles was amazing, the consummate financial executive. He knows how to negotiate, protect the customers interest but yet make the dealership the profit that it needs to survive. Congrats. Bob More
by ruiz_roberto4
Other Employees Tagged: Charles Williams, Issa - Great service manager.
October 09, 2019
Early birthday gift I did a custom order and was told that it will come within 2-3 months. I was fine about it and it came sooner than I expected. I love the car and how I did a custom order and was told that it will come within 2-3 months. I was fine about it and it came sooner than I expected. I love the car and how the progress with Matthew was smooth. More
by ricardo.ortega97
September 21, 2019
Professional, courteous and respectful Matthew was patient and not "pushy" in terms of trying to "sell" me the 2017 Impreza. He answered questions precisely and to the point. He is 38 and I Matthew was patient and not "pushy" in terms of trying to "sell" me the 2017 Impreza. He answered questions precisely and to the point. He is 38 and I am 75 years old; but, he was relatable! Diana was quick to recognize that I am a visual-audio learner; therefore, the use of photos was practical and helpful in making additional purchases. The second set of keys was not readily available; so, I am looking forward to receiving my 2nd set of keys soon! More
by Fran Botts
Other Employees Tagged: Diana Vona
August 06, 2019
Service checkup Best I've seen in my many years of service at dealerships! Set up appointment, checked in and out in minimal time! Friendly and knowledgeable of their Best I've seen in my many years of service at dealerships! Set up appointment, checked in and out in minimal time! Friendly and knowledgeable of their product! Most dealerships think we are there for them, they made me feel they were there for me! Thank you for a pleasurable visit! Coffee machine was awesome! More
by RANDY_SUNAE
Other Employees Tagged: Jeff Bowman , Diana Vona
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