Matthew Buckles
Matthew Buckles at Subaru of Gwinnett

Matthew Buckles

Certified Product Specialist

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.7
359 Reviews

I was born and raised in Los Angeles and have been fortunate to live in Oregon, Minnesota, and Washington before finally settling here in beautiful Georgia. When my best friend moved here at age nine, I promised I’d join him someday—and now we live just 15 minutes apart! It’s funny how life has a way of bringing things full circle. I’ve always believed in the power of friendships and the unexpected journeys they can lead us on. Outside of work, I love exploring new restaurants and discovering hidden gems—whether it’s a cozy spot with the best tacos in town or a local BBQ joint with big flavor. I’m grateful to now call Georgia home and look forward to connecting with customers and helping them find a vehicle that fits perfectly with their own life journey.

4.7

359 Reviews

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Dealership Experience

8 yrs, 11 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

Subaru Summit Peak Performer

359 Reviews of Matthew Buckles

August 29, 2026

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Employee Rating

Great customer experience. Quickest in and out experience at a car dealer. Very professional sales and finance. More

by BETHVASILE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown

August 14, 2026

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Employee Rating

Used car purchase, at Subaru of Gwinnett of a newer used vehicle. Sales was friendly, and funny although not willing to negotiate on the vehicle. Unfortunately the rest of the transaction was disappointin More

by MARK@MOTESFAMILY.NET
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Ferguson

Aug 17, 2026

Subaru of Gwinnett responded

Mark, Thank you for taking the time to leave feedback. I truly appreciate all reviews, Positive or otherwise, In an attempt to become better. I would like to address your concerns in the order you mentioned. Negotiating, We strive to put a very aggressive price right up front in an attempt to avoid the hassle of back and forth pricing games. It has been my experience that customers prefer up front transparency and not have to haggle back and forth. There are exceptions however. If I remember correctly, You produced a price at another dealer that we in fact matched just to earn your business. Am I correct? If you were treated any differently by deciding not to buy a warranty then that is just missing the mark! I NEVER expect our customers to purchase anything that they do not see the value in. I would not purchase an item I was forced into and I would not expect my customers to do so either. Although There may be some misunderstanding. Jason Ferguson is in our sales department and has no access to any service contract info. I would love to address this with the right employee. As far as the credit pull, That woes not for OFAC. You are 100% correct in that no pull is needed to verify OFAC. We as a dealer to reserve the right to obtain a credit report before releasing a vehicle if a customer is using their own funds to pay. In no way was that related to an OFAC report and I apologize if you were told that. Lastly, The scratch. I spoke with Matthew again and he is under the impression you were satisfied with the repair. He believes you told him it actually looked "really good". In an attempt to keep costs as low as possible, we do not recondition all cosmetic issues with used cars. If a customer desires the repairs, we generally will put them in touch with a vendor who can do these repairs. This sounds like a situation where it may have been thrown in to complete the deal? I will be happy to have the company that did the work take a look at it and see if they can get the repair up to your standard of satisfaction. Feel free to call me at 678-475-3500 or email me at rlittle@subaruofgwinnett.com. and I would love to assist in trying to make things better for you. Again, Thank you, Rich Little, Used Car Director.

August 13, 2026

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Everyone was friendly, helpful, and very upfront when answering questions for me. Very great experience. More

by KIMMIB
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Anderson, Susan Brown

August 02, 2026

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I did not know that a car buying experience could be so excellent. Every person and every step of the way were first quality. Matthew, my sales rep was great...responsive before and after the sale. Tim More

by JONNIVANN
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Recommend Dealer
Yes

July 11, 2026

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I recently purchased a 2026 Subaru Outback Wilderness from Subaru of Gwinnett, and it was another fantastic experience. I’ve worked with Matthew Buckles before, and once again he was outstanding. He m More

by SarahRees
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Recommend Dealer
Yes

June 12, 2026

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Susan and Matthew made purchasing a new car smooth and simple. They were patient and clearly answered all questions I had. More

by Truckbuyer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susan Brown

May 27, 2026

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Susan and Matthew are the best! !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mi More

by KIMBERLYOZMENT
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Recommend Dealer
Yes

May 16, 2026

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I had a good experience. I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gw More

by rvassar
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Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite

May 16, 2026

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Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More

by MSALEEM4174
Sales Price Transparency
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Recommend Dealer
Yes

May 04, 2026

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This is my second Subaru that I have purchased with the help of Matthew. He is very easy to work with and very accommodating. Susan has a wonderful personality and made the "hard part" easier. I do not rem More

by WENDYE.HENDLEY
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite, Susan Brown

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