Matthew Buckles
Certified Product Specialist
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
I was born and raised in Los Angeles and have been fortunate to live in Oregon, Minnesota, and Washington before finally settling here in beautiful Georgia. When my best friend moved here at age nine, I promised I’d join him someday—and now we live just 15 minutes apart! It’s funny how life has a way of bringing things full circle. I’ve always believed in the power of friendships and the unexpected journeys they can lead us on. Outside of work, I love exploring new restaurants and discovering hidden gems—whether it’s a cozy spot with the best tacos in town or a local BBQ joint with big flavor. I’m grateful to now call Georgia home and look forward to connecting with customers and helping them find a vehicle that fits perfectly with their own life journey.
Read more359 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
24 yrs, 5 mos
Specialties & Trainings
Subaru Summit Peak Performer
359 Reviews of Matthew Buckles
August 29, 2026
Great customer experience. Quickest in and out experience at a car dealer. Very professional sales and finance. Quickest in and out experience at a car dealer. Very professional sales and finance. More
Other Employees Tagged: Susan Brown
August 14, 2026
Used car purchase, at Subaru of Gwinnett of a newer used vehicle. Sales was friendly, and funny although not willing to negotiate on the vehicle. Unfortunately the rest of the transaction was disappointin vehicle. Sales was friendly, and funny although not willing to negotiate on the vehicle. Unfortunately the rest of the transaction was disappointing. Jason hung up after I refused a warranty, or the call suddenly disconnected after I refused for the third time. A hard pull of credit was required even though I was not financing for OFAC/AML. I work in finance, under FCRA there was no permissible purpose for this check but it was demanded to move forward -there are other methods to check this database. My credit is perfect, the issue was knowingly being told it had to be done. A promised car detail (only after it’s sold) was terrible and the scratch fix agreed to was was very poor quality but unfortunately I saw this after payment. Whomever is doing that paint/detail work needs training. Turns out the car had heavy damage on the hood that was hard to spot due to the polishing swirls. Although it had a clean Carfax, 50mil of bondo can’t be repaired. This is a dealership I recommend to avoid, a poor car presentation, rude finance and car with hidden damage. Live and learn. More
Other Employees Tagged: Jason Ferguson
August 13, 2026
Everyone was friendly, helpful, and very upfront when answering questions for me. Very great experience. answering questions for me. Very great experience. More
Other Employees Tagged: Adam Anderson, Susan Brown
August 02, 2026
I did not know that a car buying experience could be so excellent. Every person and every step of the way were first quality. Matthew, my sales rep was great...responsive before and after the sale. Tim excellent. Every person and every step of the way were first quality. Matthew, my sales rep was great...responsive before and after the sale. Tim in finance was meant to be doing what he's doing. The overall atmosphere of the dealership from the excellent coffee to the cleanliness...not to mention that everyone that works there seems happy just added to my good experience. More
July 11, 2026
I recently purchased a 2026 Subaru Outback Wilderness from Subaru of Gwinnett, and it was another fantastic experience. I’ve worked with Matthew Buckles before, and once again he was outstanding. He m from Subaru of Gwinnett, and it was another fantastic experience. I’ve worked with Matthew Buckles before, and once again he was outstanding. He made the process easy, answered my questions, and helped me find the exact vehicle I was looking for. The entire purchase was straightforward with no pressure, no unnecessary back-and-forth, and no nonsense during the paperwork. Susan in Finance was friendly, efficient, and made the paperwork process quick and stress-free. I also really appreciate Julie Adams taking the time to schedule my Love Encore appointment so I can learn all the features of my new Outback Wilderness. It’s a great example of the customer service that continues after you drive off the lot. To top it all off, the dealership even delivered my new Outback to me, making the entire experience incredibly convenient. Subaru of Gwinnett continues to provide excellent customer service before, during, and after the sale. I highly recommend them to anyone looking for a hassle-free car buying experience! More
Other Employees Tagged: Jennifer Kessler, Jeff Bowman, Julie Adams, Susan Brown, Emma Miranda, Brooke Quigley-Steele, Caroline Bowen
June 12, 2026
Susan and Matthew made purchasing a new car smooth and simple. They were patient and clearly answered all questions I had. simple. They were patient and clearly answered all questions I had. More
Other Employees Tagged: Susan Brown
May 27, 2026
Susan and Matthew are the best! !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mi !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mindset. Thank you. More
Other Employees Tagged: Jeff Bowman, Susan Brown, Tuan Nguyen, Dion McFarlane
May 16, 2026
I had a good experience. I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gw I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gwinnett to anyone looking to buy a Subaru. More
Other Employees Tagged: Lance Willhite
May 16, 2026
Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More
Other Employees Tagged: Lance Willhite, Adam Anderson, Jody Vaughn, Julie Adams, David Gosalvez, Rick Cobb, Jason Ferguson, Caroline Bowen
May 04, 2026
This is my second Subaru that I have purchased with the help of Matthew. He is very easy to work with and very accommodating. Susan has a wonderful personality and made the "hard part" easier. I do not rem help of Matthew. He is very easy to work with and very accommodating. Susan has a wonderful personality and made the "hard part" easier. I do not remember working with Lance but everyone I met was very nice! More
Other Employees Tagged: Lance Willhite, Susan Brown

