Matthew Constant

I love Chase Chevrolet, but post covid their quality control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid c control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid change, but that would take an additional 2-3 hours. Nearly six hours later my truck is handed back to me with the TPMS system not working (working prior to arrival though) and told hopefully after driving some it would come back. Nope, a 6 hour drive later and unable to return to Chase, 5 of my 6 sensors came alive. I stopped by my local Les Schwab to replace the bad sensor, or at least I thought. Nope as it turns out the sensor was destroyed when the tech at Chase removed my tires for rotation. On a positive note I reached out to Matt Constant to rectify the situation and he assured me that he would fix the issue and make it right with me. This is why I always come back to Chase Chevrolet, they stand behind their work, however this is the second time something has had to have been made right with a tire rotation on my truck, on the quick lube side, on top of the nearly 6 hour wait. More

by dwayne.cohn Verified Customer Verified Customer

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Abel Garcia gives 100% every time I call and have a problem with my vehicles , I have always appreciated his extra effort problem with my vehicles , I have always appreciated his extra effort More

by rebelcpo Verified Customer Verified Customer

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Paul, Matt, Jesus and everyone at Chase are amazing. We have been buying from Chase for 25+ years and they will always be our Chevy go to. We have been buying from Chase for 25+ years and they will always be our Chevy go to. More

by JKERBY90 Verified Customer Verified Customer

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Bought many vehicles from Chase Chevrolet over the years always get a good dealfrom them always get a good dealfrom them More

by JAYMALLOY2 Verified Customer Verified Customer

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I have over 30 years of experience with chase Chevrolet buying and servicing my trucks, Mat always takes care of me when I need service work done. Darren, buying and servicing my trucks, Mat always takes care of me when I need service work done. Darren, More

by D_OVERTON27 Verified Customer Verified Customer

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Horrible customer service. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. More

by Roxy2o9 Verified Customer Verified Customer

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Prompt, efficient, knowledgeable, courteous, genuine concern, friendly, reasonably priced, clean facility. Will definitely come back for service. concern, friendly, reasonably priced, clean facility. Will definitely come back for service. More

by Karenrosson Verified Customer Verified Customer

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No communication at all! Had to bring vehicle back multiple times still not fixed no consideration for the customer. Had to bring vehicle back multiple times still not fixed no consideration for the customer. More

by Roxy2o9 Verified Customer Verified Customer

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Happy with the job done but pricey! The car is like new again. Also got set of new tires. The car is like new again. Also got set of new tires. More

by MULLERRAN Verified Customer Verified Customer

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Everything about Chase Chevrolet is first class. Service is top notch and I enjoy working with them. Service is top notch and I enjoy working with them. More

by pfilippone66 Verified Customer Verified Customer

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