Matthew D
Matthew D at O'Steen Volkswagen

Matthew D | Page 3

Internet Manager

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Matthew D

December 31, 2024

Dealership Rating
Employee Rating

Honesty I had the best car experience ever. I was listen to, heard, and respected when buying my car. There was no pushing prices, and pressure to pay more than I was comfortable with. Thank yo More

by BP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Hill, Terrence R

Jan 11, 2025

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that you had the best car-buying experience with us. We truly appreciate you sharing your positive feedback. If you ever need anything else, we’re here for you! /MM

December 29, 2024

Dealership Rating
Employee Rating

Leo and everyone else in the dealership was very welcoming and professional. I liked working with Leo because he was being very transparent about everything and was patient with what i was searching More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Hill, Chris N, Terrence R

Jan 02, 2025

O'Steen Volkswagen responded

Maria, Thank you for sharing your experience! We're so glad to hear that Leo and the rest of the team made you feel welcomed and comfortable. Transparency and patience are key to helping our customers find the right fit, so it's wonderful to know Leo was able to assist you in such a positive way. If you need anything else or have more questions down the road, we’re always here to help. Enjoy your new car! /MM

December 29, 2024

Dealership Rating
Employee Rating

Very professional, friendly, and straight forward. Will recommend to others looking for a new car to see Quan and Matt at Osteen VW More

by bkane17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R

Jan 02, 2025

O'Steen Volkswagen responded

Thank you for your kind words! We're thrilled to hear that Quan and Matt provided you with a professional, friendly, and straightforward experience. Your recommendation means a lot to us, and we truly appreciate you sharing your feedback. If you or anyone you know needs assistance in the future, we’d be happy to help! Enjoy your new car! /MM

December 27, 2024

Dealership Rating
Employee Rating

Great people, nice experience. Friendly atmosphere, since day one really straight forward. Offices are always clean. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R , Terrence R

Jan 02, 2025

O'Steen Volkswagen responded

Carlos, Thank you for your great review! We're so happy to hear that you had a positive experience with us from start to finish. We pride ourselves on creating a friendly, straightforward environment for our customers, and it's wonderful to know that you felt that every step of the way. If you ever need anything else, we’d be more than happy to help! /MM

December 17, 2024

Dealership Rating
Employee Rating

I had good experience dealing with Osteen vw salesman Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R , Terrence R

Dec 17, 2024

O'Steen Volkswagen responded

Thank you so much for your kind words, Mike! We're thrilled to hear that you had a great experience with Quan, Matt, Rob, and Terrence. We look forward to helping you with your next car purchase—thank you for choosing us! /MM

November 30, 2024

Dealership Rating
Employee Rating

I’m a USN Naval Officer that just arrived from deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and More

by SWO84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R

Dec 04, 2024

O'Steen Volkswagen responded

Thank you so much for your service, and welcome home! We're truly honored that you chose O'Steen Volkswagen for your car purchase. We're glad to hear that Quan provided such a professional and informative experience for you and your family. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new Volkswagen, and thank you again for your trust and support! /MM

November 16, 2024

Dealership Rating
Employee Rating

After having a horrible experience at another dealership, I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even b More

by Kris12980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R , Terrence R

Nov 25, 2024

O'Steen Volkswagen responded

Kris, Thank you so much for sharing your experience with us! We are truly grateful that you gave us the opportunity to earn your business after your previous experience at another dealership. Quan and Matt are fantastic, and it’s wonderful to hear how they made the process smooth, transparent, and stress-free for you. At O’Steen VW, we believe in treating every customer with respect and ensuring they get the car they truly want without any pressure. We're thrilled that you are now driving a brand-new car and that we could be a part of this special moment for you. If you ever need anything, don’t hesitate to reach out. /MM

October 30, 2024

Dealership Rating
Employee Rating

Rashad was professional, prompt and did everything possible to make sure I was taken care of. More

by loudyf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R , Terrence R

Nov 25, 2024

O'Steen Volkswagen responded

Thank you for putting your trust in O'Steen Volkswagen!

September 29, 2024

Dealership Rating
Employee Rating

My experience was was adventures staff was very helpful, understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. More

by baxterterrica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quan R

Oct 01, 2024

O'Steen Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that our staff was helpful and understanding, especially with your out-of-state circumstances. If you need anything in the future, don’t hesitate to reach out! /MM

September 18, 2024

Dealership Rating
Employee Rating

Quan was very friendly and professional. He walked me through every step with purchasing my car. More

by latishat83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R, Quan

Sep 18, 2024

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Quan provided you with friendly and professional service throughout your car purchasing experience. Our team is dedicated to making sure every step is smooth and enjoyable. If you have any more questions or need assistance in the future, don't hesitate to reach out! Enjoy your new car! /MM

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