Matthew Dency | Page 2
General Manager
Mercedes-Benz of Massapequa
101 East Sunrise Highway
Amityville, NY 11701
49 Reviews
Write a Review49 Reviews of Matthew Dency
June 01, 2021
Great experience the first time and an even better experience the second time around !!! Everyone is polite and accommodating ESPECIALLY my Salesman Erick Batista, he was the utmost professional!!! Th experience the second time around !!! Everyone is polite and accommodating ESPECIALLY my Salesman Erick Batista, he was the utmost professional!!! Thank you Erick!!! More
Other Employees Tagged: Dolores Russell, Erick Batista
May 17, 2021
Our salesman/rep Paul Napper is a really nice man and very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service depart very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service department has also been great with our scheduled service on the car we traded in.. Paul was kind enough to call us to see if we had any questions or concerns with our new GLB.. HIGHLY Recommended More
Other Employees Tagged: Vivian Keshtgar, Paul Napper, Dolores Russell
April 21, 2021
The entire sales process from placing the order to the vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. More
Other Employees Tagged: Peter Papadogiannis, Paul Napper, Eric Walker, Dolores Russell , Edvin Bilali, Nick Guadagno, Jason Ferraro
April 09, 2021
great experience buying a used car! Great price and it could not have been simpler. Was in and out in 1 hour. they gave me a great deal on my trade in as well. could not have been simpler. Was in and out in 1 hour. they gave me a great deal on my trade in as well. More
Other Employees Tagged: Oliver Barreno , Marc Kimmel
March 28, 2021
Mat and Peter are the best, Mark is not too bad either lol This my 5th Sprinter and all I can say is it was a pleasure to deal with everyone involved. Thanks again Mat for making it happen lol This my 5th Sprinter and all I can say is it was a pleasure to deal with everyone involved. Thanks again Mat for making it happen More
Other Employees Tagged: Peter Papadogiannis , Marc Kimmel
March 14, 2021
Don’t walk, run. Management tried to justify charging 15-30k over sticker of already 152,000. These guys don’t care about their clients. They’re terrible and have no regard for good repeat business. I s 15-30k over sticker of already 152,000. These guys don’t care about their clients. They’re terrible and have no regard for good repeat business. I see they try to take advantage of people. More
February 23, 2021
I never worry because the service dept is well run and attentive (FrankM) and Dwayne is the best. He is constantly professional, kind , efficient and personable. It attentive (FrankM) and Dwayne is the best. He is constantly professional, kind , efficient and personable. It More
Other Employees Tagged: Dwayne McCrae, Vivian Keshtgar , Frank Mazziotti
September 15, 2020
They were fantastic. Very knowledgeable and professional. Amazing to see customer service like this. They had the vehicle towed from Montauk and Delivered it to the house when completed. I didn’t have to do Amazing to see customer service like this. They had the vehicle towed from Montauk and Delivered it to the house when completed. I didn’t have to do a thing. I came home and the truck was in the driveway detailed. More
Other Employees Tagged: Peter Papadogiannis, Vivian Keshtgar, Jay Lettieri, Eric Walker , Nick Guadagno, Marc Kimmel, Bruce Kitchens, Frank Mazziotti
September 11, 2020
First class. Matt and his team were excellent! The sales process was simple from start to finish. I would definitely refer people to this dealership process was simple from start to finish. I would definitely refer people to this dealership More
Other Employees Tagged: Eric Walker , Marc Kimmel
August 30, 2020
The service advisor Kwang Choi was outstanding with great customer service skills. He also took his time to explain everything needed for the vehicle's service customer service skills. He also took his time to explain everything needed for the vehicle's service More
Other Employees Tagged: Vivian Keshtgar , Nick Guadagno, Kwang Choi