Matthew Dency | Page 4

Absolutely the best, they took care of me. I will definitely recommend all my family and friends to them. Ness is the best, she sold me my car and Vivian takes care of me when I go to service. definitely recommend all my family and friends to them. Ness is the best, she sold me my car and Vivian takes care of me when I go to service. More

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Excellent as always We have been leasing from MB of Massepequa since 2006. We live walking distance from Rallye MB., but after leasing from them in 2003 we switched to M We have been leasing from MB of Massepequa since 2006. We live walking distance from Rallye MB., but after leasing from them in 2003 we switched to MB of Massepequa and continue doing business there. There is a reason . From sales to service , to a person , everyone is knowledgeable , friendly , more than competent and helpful. Special appreciation to Vivian in service who is wonderful to deal with. That is why we continue to make the trip to MB of Massepequa! More

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EXCELLENT SERVICE! I was treated like a valued customer from the moment I entered the showroom. William Mecca took the time to explain and show me all the options avail I was treated like a valued customer from the moment I entered the showroom. William Mecca took the time to explain and show me all the options available. I never felt rushed and I was able to take my time to decide what was best for me. Matt also came out to make sure that all my need were being met. Brandy was also a pleasure to work with. The gentleman who explained all the options was also very good. More

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The staff at Mercedes of Massapequa is amazing, especially William Mecca he provided me with a great deal and even better service. Thank You Mercedes of Massapequa for having such an excellent deal especially William Mecca he provided me with a great deal and even better service. Thank You Mercedes of Massapequa for having such an excellent dealership and team. More

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Amazing Experience I was a long time BMW customer who switched to a new GLE AMG 63S this past February, the car had an abnormal engine issue (1 in a million) and this wa I was a long time BMW customer who switched to a new GLE AMG 63S this past February, the car had an abnormal engine issue (1 in a million) and this was something I could not live with. Matt Dency stepped in heard my story and connected me with MB USA and in less than a week they purchased my car back. Due to the new GLE they do not yet make the AMG 63 for the new style, they asked what would I like to have and we will make sure you are happy as that is all that matters. I chose the S560 and made certain requests, they ensured I had the exact car I wanted, kept me in an S class loaner until my car arrived. Oliver then stepped in and handled the actual sale, everything was done without me having to be inconvenienced and ready for me when I walked in. They took a situation that most would have run from and went above and beyond to ensure I was taken care of and made it painless. Corporations should take notice of this as it is a lost art of taking care of people this way. I will be both a customer of MB of Massapequa and MB for many years to come, they have a raving fan. More

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Such an excellent experience. The dealership sold me a car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfa car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfax as of yesterday, aside from the oil change at mb Huntington. Can’t change that now gentleman. What you’ve done is illegal. It’s been verified by 3 dealerships the front end was replaced on the car. So it’s unfortunate for the owner of this dealership to have a staff so inadequate. With such lack of character, nothing to stand for. Such an unfortunate thing to do and just an uncomfortable situation, . Discovery phase is an interesting piece of finding false records, nothing done in my Mercedes at mb Massapequa ( see prior post) had been put On carfax. And there was a significant amount of adjustments/ replacements , paint work and body work , if I hear about a paint test again , since I’ve owned from whomever had it prior. It’s comical now, amount of work done at the collision shop in Freeport. While over 1, ooo miles was put on my car. The caveat is the lack of response doesn’t show this is an issue of no warrant, it shows a tremendous amount of wrong doing.with no accountability. As well accountability is an integral piece of saying, our dealership was wrong , how can we save you the trouble and fix the issue. . I suggest each and everyone that has or plans on purchasing a CPO from Massapequa , take your business elsewhere. Best of luck The Long Family. . More

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There is one thing that separates this Massapequa Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand i Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand is nothing short of unconventional, atrocious, and unorthodox. This is the first time I’ve ever posted anything online insofar any experience I have ever had , anywhere. My hope is to inform the public of how things go at this dealership. My father has always purchased our families Mercedes from the Fairfield Connecticut dealership, we’d service them at Massapequa and had never had an issue, these were routine services which would be indicative their service staff had been adequately trained in completing an oil change. We purchased a CPO white 2016 C300 on December 15, 2018. They pulled the car up to me with a shattered mirror housing. I mentioned it to the salesman who sold me the vehicle, his response was I’ll call you tomorrow and you’ll drop it off in service they’ll handle it. A month had gone by, and after several phone calls I decided to go to the dealership. In the interim I had noticed other damage in the body of the car, so I look under the hood. Nothing was securing the passenger side headlight casing. While washing my car, I had also noticed the hood was not level it was lifted about a half an inch on the passenger side and not one of my 4 doors close with alignment to the car. After 2 repair orders my trust was gone but I brought the car to them I was dealing with service at the time, to get to the point there going to fix any I’ve noticed that they notice as well free of charge to me. People should understand, gentleman I’ll express to you at Massapequa, it’s not the money, it’s the value a car may hold in our life. My father purchased this car for me, that means something in my heart, respect your profit. I’m sorry, your clients. I drop the car off for the third repair in May. Picked it up august 11. The head light casing was secured . As well I had tracked my car throughout. It was taken from their Freeport dealership to a personal residence daily. Which I have pictures of and will be emailed over to the Attorney General with other forged service documentation and my records as well. The (Freeport body shop) mb MASSAPEQUA and Freeport bmw share the same owner. They put 1,603 miles on my car. My paperwork states they put one mile on it, they threw it over the 30000 mile mark and that particular day couldn’t find the paperwork. I’ve got all records now, due to the failed repair attempts my driver side door now periodically loses the seal to the body of the car. When my Father signed for the car, we didn’t think this would be part of our conversation a year later. Please be aware of my situation isolated or not is a disappointment and the lack of respect for something someone else owns baffling to me. “Always , our customers are number 1” their quote not mine. What’s the point of certifying a vehicle? More

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Amazing Mercedes-Benz Dealership! From the moment you walk in this dealership you are enveloped by truly caring people ! Peter was patient and found us the car we loved! This dealershi From the moment you walk in this dealership you are enveloped by truly caring people ! Peter was patient and found us the car we loved! This dealership unlike some other Mercedes-Benz dealers is honest. No games , real numbers. In addition to Peter , We dealt with Matt, Delores and Eddie. Great experience all around. Will refer all my friends here ! Definitely worth traveling here , regardless how close you live to other dealership. More

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OUTSTANDING MERCEDES DEALERSHIP IN EVERY CATEGORY! MASSAPEQQUA MERCEDES-BENZ is the place to go for a superior car dealer. Our salesman, WILLIAM MECCA, listened to our needs and was efficient and atten MASSAPEQQUA MERCEDES-BENZ is the place to go for a superior car dealer. Our salesman, WILLIAM MECCA, listened to our needs and was efficient and attentive in every way. William introduced us to DOLORES RUSSELL, FINANCE DIRECTOR, who answered all our financial questions and information about maintenance and service insurance. KEVIN JAVE is a Program SPECIALIST who provided an excellent tutorial on the use of our new MERCEDES. General Manager, MATTHEW DENCY, was very responsive to our initial inquiries about MERCEDES. GREGG VITELLO is the owner and operator of MASSAPEQUA MERCEDES-BENZ, and he is a kind and gracious man who understands the importance of excellent customer service. MASSAPEQUA MERCEDES-BENZ gets TOP RATING for PROFESSIONALISM, EFFICIENT AND EXPERT SALESPEOPLE, TECHNICAL AND MECHANICAL SERVICE PROVIDERS, and COURTEOUS treatment of its customers. BRAVO, MASSAPEQUA MERCEDES-BENZ! MARGARET and HOWARD More

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Outstanding Dealer Bravo to William Mecca of Massapequa Mercedes Benz. William is highly professional and knowledgeable. He listened to what we we’re seeking in a new Me Bravo to William Mecca of Massapequa Mercedes Benz. William is highly professional and knowledgeable. He listened to what we we’re seeking in a new Mercedes, and he identified the best car for our needs. Many thanks to General Manager Matt Dency as well as to William Mecca. More

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