Matthew Dombrowski
Matthew Dombrowski at Subaru of Utica

Matthew Dombrowski

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

Contact Me
4.7
18 Reviews
4.7

18 Reviews

Write a Review

18 Reviews of Matthew Dombrowski

January 10, 2026

Dealership Rating
Employee Rating

Excellent service from the check-in desk(Casandra) to all aspects. Loved the video. Had to ask to have car washed. I am pleased. Talked t Alen Hutchins told him I was pleased More

by JAO911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Subaru of Utica responded

We're delighted you had an excellent service experience with Casandra, Allen, and our team at Subaru of Utica. Your feedback is appreciated, and we'll see you next time!

Jan 12, 2026

JAO911 responded

Thanks again for the excellent service. I appreciate your entire staff.

January 08, 2026

Dealership Rating
Employee Rating

Everyone is always helpful and willing to answer any questions you may have. Appointments are always o time. More

by PATCARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Subaru of Utica responded

We’re happy our team answers all your questions and keeps your appointments on schedule! We appreciate your business at Subaru of Utica.

December 04, 2025

Dealership Rating
Employee Rating

We scheduled a transmission flush and service with Subaru of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assure More

by dpalmer315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2025

Subaru of Utica responded

We aim to provide thorough and transparent service, so it's concerning to see your comments. If you could reach out to me directly, I would like to better understand the details of your visit and make this right. Thank you. Billy Melendez - Service Manager - bmelendez@carbonecars.com

September 06, 2025

Dealership Rating
Employee Rating

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

July 19, 2025

Dealership Rating
Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

February 08, 2025

Dealership Rating
Employee Rating

First time Subaru owner and first time dealing with Subaru of Utica. Great for both More

by dmac846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Feb 10, 2025

Subaru of Utica responded

Thank you. Your review means a lot to us! Feel free to give us a call or stop by Subaru of Utica if you need our assitance in the future!

January 24, 2025

Dealership Rating
Employee Rating

Subaru of Utica makes it so easy to get my car serviced. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. More

by ACLONG69
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Jan 27, 2025

Subaru of Utica responded

We're delighted to hear that the drive-in and park option at Subaru of Utica made your service experience convenient! Thank you for highlighting our fast, accurate, and pleasant service. We look forward to assisting you again in the future!

November 04, 2024

Dealership Rating
Employee Rating

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

October 30, 2024

Dealership Rating
Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

1

Dealership Inventory (335 Vehicles)

new 2025 Subaru Forester Hybrid car, priced at $42,910
2025 Subaru Forester Hybrid
new
Autumn Green Metallic/Crystal Black Silica exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $36,838
2026 Subaru Forester
new
Dark Mahogany Pearl exterior
Automatic
All-wheel Drive
new 2025 Subaru Forester Hybrid car, priced at $40,494
2025 Subaru Forester Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $44,224
2026 Subaru Outback
new
Deep Emerald Green Pearl exterior
Automatic
All-wheel Drive
new 2025 Subaru Forester car, priced at $41,005
2025 Subaru Forester
new
Ag8 exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $40,405
2026 Subaru Outback
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive