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Matthew Gonsalves
Matthew Gonsalves | Page 15
Service Advisor
Lou Bachrodt Chevrolet Coconut Creek
5500 N State Road 7
Coconut Creek, FL 33073
231 Reviews
Languages Spoken
English
231 Reviews
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231 Reviews of Matthew Gonsalves
December 29, 2021
Friendly staff affordable prices for my oil change, tire rotation and car wash great no extra stop which is great for my busy schedule, I also needed a part for my husband's impala and was able to get the r rotation and car wash great no extra stop which is great for my busy schedule, I also needed a part for my husband's impala and was able to get the right prices and information thanks to Steve and will in the parts store connected to the lobby, bachrodt care is definitely worth it More
by KKRHON2313
Verified CustomerOther Employees Tagged: Shawn Biskup, Edward Mendez, William Hodge , Stephen Christie, Brandon
December 22, 2021
Excellent service considering out at Lou Bacrodt-Matthew Gonsalves had some messages I had been getting as the engine started from the battery. Sensed out the battery was low in power,so he put in a much p Gonsalves had some messages I had been getting as the engine started from the battery. Sensed out the battery was low in power,so he put in a much powerful battery. Now I don't have that trouble and my entire car seems to function better! More
by JOHNLEDERER
Other Employees Tagged: Stephen Christie
December 21, 2021
I brought my truck in for a check engine light. For the second time in less than a year an exhaust vent solenoid needed replacing. I asked that the issue be looked into further as to why they keep failing. second time in less than a year an exhaust vent solenoid needed replacing. I asked that the issue be looked into further as to why they keep failing. Was told that there was likely no deeper issue and it just needed to be replaced. Matt my advisor was a relatively poor communicator. Initially dropped my vehicle on a Saturday. Part had to be ordered. When I returned later that day, he didn't remember who I was or any of our conversation from that morning. I had also asked for a quote on tires when dripping the car and again when he called me to pick it up. It was never done. Was supposed to hear back from Matt "Tuesday or Wednesday at the latest.". I called on Thursday after not hearing if the part had arrived. I brought the truck back the Saturday to have the part replaced. After it was completed Matt gave my key and I went to my truck. The check engine light was still on. So a tech drove the truck out front with the light obviously still on and never thought that was a problem. Matt drove the truck to the back, brought it out a few minutes later and told me the old code just had to be cleared. The light was off. Drove home fine. When I started the truck again later that day, the light was back and has been on since. Now scheduled with a different dealer for a proper diagnosis and fix. Will not be returning to Lou Bachrodt. More
by jillfoldessy
December 21, 2021
This dealership has shown how much it values it’s customers. The employees are incredibly kind and everyone shows care and respect. customers. The employees are incredibly kind and everyone shows care and respect. More
by JARVIS915
Other Employees Tagged: Shawn Biskup , Chris Potter
December 18, 2021
Good service car was ready before the time I was given it would be ready. would be ready. More
by Sforde22
Other Employees Tagged: Edward Mendez
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