Shawn Biskup
Shawn Biskup at Lou Bachrodt Chevrolet Coconut Creek
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Shawn Biskup

Service Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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83 Reviews
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83 Reviews

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83 Reviews of Shawn Biskup

December 16, 2023

Dealership Rating
Employee Rating

Do not expect favorable service from any department in this organization; especially the service department. They do not care or respect their customers. They lack any communication skills or decorum. PLE More

by remwinterhaven84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2023

Lou Bachrodt Chevrolet Coconut Creek responded

We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 247-3000 when you have a chance. Thank you, and we look forward to hearing from you.

May 24, 2022

Dealership Rating
Employee Rating

Great service! Friendly, helpful and knowledgeable staff that genuinely care about your customer experience. Highly recommend. More

by Jeff_kyser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2022

Dealership Rating
Employee Rating

The bad started when we dropped the vehicle off. Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entran More

by PJA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 960-6544 so we can work towards a resolution.

May 10, 2022

Dealership Rating
Employee Rating

Everything was done in a timely manner everyone was very pleasant and the bill was reasonable and Chris is a gentleman More

by wrdworkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 30, 2022

Dealership Rating
Employee Rating

Took the car, a suburban, for alignment, was told it would take around 2 hours, so I agreed and waited, I think that took one hour, if so, I was already called to give my car back with the paper work do More

by Tiburoncuba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 29, 2022

Dealership Rating
Employee Rating

I like my service guy. He actually called when he said he would, thanks you word minimums are dumb. More

by bpowers7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 29, 2022

Dealership Rating
Employee Rating

Short, sweet, and to the point. Word word word word word word word word word. More

by Cuessi.chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 05, 2022

Dealership Rating
Employee Rating

The entire staff was pleasant and efficient. The work was completed in a timely manner. More

by MEDRANO_MILES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 04, 2022

Dealership Rating
Employee Rating

The Chevrolet staff was very professional, courteous, precise and detailed. Did not have an appointment but the assistance was prompt More

by joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Joy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 02, 2022

Dealership Rating
Employee Rating

They seem very professional! The staff is friendly and the facility is clean and orderly. More

by jimdbrunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for business and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

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