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Edward Mendez

Overview Reviews (54) Inventory (422)

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Edward Mendez

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Edward Mendez

Service Assistance Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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4.4

54 Reviews

Overview Reviews (54) Inventory (422)

4.4

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Edward Mendez

March 01, 2024

Dealership Rating

Employee Rating

Great service and good customer service I will recommend you guys see you next time you guys see you next time More

by Josevillegass

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenny Gillard, Hector Gutierrez, Moe Shaheen, Erman Ayhan, Matthew Gonsalves, Hector Castellon, William Hodge, RAFI ARGI

Helpful 0

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Mar 08, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Dealership Rating

Employee Rating

The worst experience I have ever got in a dealer. Poor customer service and the worst technical service. A man named Edward Mendez, yelled at me and threatened me by phone. Another one named Frank al Poor customer service and the worst technical service. A man named Edward Mendez, yelled at me and threatened me by phone. Another one named Frank also did the same. they did not repair my car (they left it worse) More

by hellen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Aug 16, 2023 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hellen, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager Jason Levy at jlevy@loubachrodt.com or 954-247-3000 ext. 5018 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

May 25, 2022

Dealership Rating

Employee Rating

They were prompt to help with all the questions and decisions on the new car, from the seller to the finance and also with the service group. Amazing!!👏🏼👏🏼👏🏼 decisions on the new car, from the seller to the finance and also with the service group. Amazing!!👏🏼👏🏼👏🏼 More

by FRANCYSPROCACI

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Levy, Hederlano Oliveira, Guillermo Batallas , Frank services 👍🏼

Helpful 0

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May 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 19, 2022

Dealership Rating

Employee Rating

I spent 2 hours to do my service and nothing done after you know the magic word sorry come back another day you know the magic word sorry come back another day More

by ROODHY49

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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May 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 960-6544 when you have a chance. Thank you, and we look forward to hearing from you. Take care!

May 10, 2022

Dealership Rating

Employee Rating

Everything was done in a timely manner everyone was very pleasant and the bill was reasonable and Chris is a gentleman pleasant and the bill was reasonable and Chris is a gentleman More

by wrdworkin

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Sam Mercado, Chris Potter, Matthew Gonsalves, Stephen Christie , Will in parts excellent

Helpful 0

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May 12, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 03, 2022

Dealership Rating

Employee Rating

Eddy ( forgive me if his name is misspelled) and Chris were pretty genuine and informative about my car and the experience to expect. It was my first time visiting Chevy and though my car wanted to embarr were pretty genuine and informative about my car and the experience to expect. It was my first time visiting Chevy and though my car wanted to embarrass me and not expose the issue I was stating eddy left me with some options and great tips I even went back the day after because I left some documents by mistake , and a guy recognized me from the day yesterday and was pretty helpful as well. Great staff. More

by Darryleb

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Chris Potter

Helpful 0

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May 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! We hope to see you soon!

April 29, 2022

Dealership Rating

Employee Rating

Short, sweet, and to the point. Word word word word word word word word word. Word word word word word word word word word. More

by Cuessi.chris

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, David Hirsch, Sam Mercado, Chris Potter, Matthew Gonsalves, Kuwayne Clarke, Priscilla Macias, Stephen Christie

Helpful 0

Report | Print

May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 16, 2022

Dealership Rating

Employee Rating

Service manager Eddy and Service writer Sam Mercado are always willing to go above and beyond to help a customer.I appreciate all they do for me. always willing to go above and beyond to help a customer.I appreciate all they do for me. More

by CINDYCHIN1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado

Helpful 0

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Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cindy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Eddy and Sam, we are very happy they are both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 08, 2022

Dealership Rating

Employee Rating

As soon I got there some one cane and help me and the my advisor got there and help me even more advisor got there and help me even more More

by RANGEL

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Chris Potter

Helpful 0

Report | Print

Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Apr 13, 2022 -

RANGEL responded

Thank you

April 05, 2022

Dealership Rating

Employee Rating

The entire staff was pleasant and efficient. The work was completed in a timely manner. The work was completed in a timely manner. More

by MEDRANO_MILES

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Chris Potter, Stephen Christie

Helpful 0

Report | Print

Apr 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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