Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 23

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me
3.8
231 Reviews

Languages Spoken

English English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

June 17, 2021

Dealership Rating
Employee Rating

Took my GMC truck to see Mathew Gonsalves and he was super professional in communication about what was going on and punctual. Will continue to take my truck due to the awesome service experience. More

by aefrancia90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 14, 2021

Dealership Rating
Employee Rating

Upon arrival my advisor Matt was great!!He made me feel Upon arrival my advisor Matt was great!! He made me feel comfortable about my experience and addressed my needs. He was very informative and knowled More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Betty, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 12, 2021

Dealership Rating
Employee Rating

It was easy to make an appointment. My advisor knew I had a limited time and even finished my service earlier than was quoted. My service advisor was extremely easy to work with and was concerned with any pr More

by EGECHTMAN1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado , Erman Ayhan, David Hirsch, Dennis McKitty, CHRISTOS PANAGEOTOU, Chris Potter, I’m not sure if my last advisor, who was great, was listed.

Jun 16, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jun 16, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda/Chevrolet - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 09, 2021

Dealership Rating

The customer service was excellent. The service was completed quickly and the vehicle was clean when I picked it up. Service advisor Matthew was very good. Thanks More

by JKAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet/Mazda Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe

May 20, 2021

Dealership Rating
Employee Rating

The worse service ever. I brought my car in because a message came on saying stabilitrek. And my car needed an aligment the first time. When i came to pick it up as i was driving away, all the codes came More

by CARLSID184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 11, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Sir, We are very sorry you feel this way! Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for leaving feedback. Please reach out to us at (954) 247-5245 so we may identify ways to improve your experience.

May 06, 2021

Dealership Rating
Employee Rating

I am pleased with almost everything. Chris, the mechanic, always give great service on my truck. I have used him for years. Sam and Matt in service always go the extra mile. My only complaint this time was h More

by MCDANIEL7063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado , Chris, in service

May 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Mr. McDaniel, Thank you very much for your continued business over the years, we appreciate you! Additionally, I’d like to thank you for taking the time to review us on DealerRater and for giving us such a great score and review! It means so much to us when we receive positive comments from our customers about our employees, and we are glad to hear about Chris, Sam and Matt, we are very fortunate to have them all on our team!!! Please note that if there is anything we can do to help with your Chevrolet driving experience in the future. We are ALL here for you! Sorry about the high labor cost this time!! Remind Chris the next time you are here...ok? Thanks again for everything! Have a great safe day!

April 30, 2021

Dealership Rating
Employee Rating

My appointment was confirmed multiple times by Lou Bachrodt. I was in and out in a short time for my service. Everything went smooth and my service advisor Mathew was great and kept me notified as t More

by Mikeuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Mike, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 30, 2021

Dealership Rating
Employee Rating

The service was great I was kept informed about my vehicle at all times. He apologized for any inconvenience during my visit. Excellent services today More

by niecey455
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 29, 2021

Dealership Rating
Employee Rating

Matt always makes sure things are taken care of. Top notch service. I live next to pompano but drive here. See you in 6000 miles. More

by DANNYBUDWEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Shaheen , LEOR ZVI

Apr 29, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hey Danny, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is leading our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Dealership Rating
Employee Rating

Never disappoints, this is why I continue to service my Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. More

by DESTRELLA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado , David Hirsch, Camilo O'Campo

Apr 28, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. We are happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

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