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Matthew Gonsalves

Overview Reviews (231) Inventory (338)

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Matthew Gonsalves

Matthew Gonsalves | Page 22

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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3.8

231 Reviews

Overview Reviews (231) Inventory (338)

Languages Spoken

English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

July 12, 2021

Dealership Rating

Employee Rating

I got an oil change and tire rotation. The work was completed in a professional and timely manner. I would recommend using their service department. completed in a professional and timely manner. I would recommend using their service department. More

by LEE_RICK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lee, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 11, 2021

Dealership Rating

Employee Rating

Fast and easy process. Short wait time. Excellent service Dropped of my car for oil change was ready in 45 min. Helpful staff, attentive staff. Dropped of my car for oil change was ready in 45 min. Helpful staff, attentive staff. More

by AYTENYOUMER31

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 10, 2021

Dealership Rating

Employee Rating

Good service.. Good service. Good service. Good service. Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service More

by BRUTUSSILVEIRA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Pierre Mistilien, Camilo O'Campo, Chris Potter

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Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You We are always here for you!!!

July 07, 2021

Dealership Rating

Employee Rating

Taken promptly and service was completed quickly. I appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. More

by BOWZIM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 05, 2021

Dealership Rating

Employee Rating

My service advisor was great and very knowledgeable with f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer More

by GARFIELDSMITH21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez

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Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt and Shawn, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 02, 2021

Dealership Rating

I love the service ,but I am used to have my car washed after and yesterday they didn’t it,maybe because of the rain after and yesterday they didn’t it,maybe because of the rain More

by CASSIARCASTIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! Sorry they didn't wash your car in the rain? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Dealership Rating

Horrible customer service. Waited an unacceptable amount of time for an oil change. Never received a phone call when my vehicle was ready to be picked up of time for an oil change. Never received a phone call when my vehicle was ready to be picked up More

by JSTURGES33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: No clue. Was made an appointment with an employee that wasn’t even working that day

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Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We do care very much! We are listening and thank you for letting us know. We will certainly work on this issue!

June 29, 2021

Dealership Rating

Employee Rating

Matthew did a great job of getting my Equinox oil change and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. More

by WOODBOB4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 26, 2021

Dealership Rating

Employee Rating

Good service and with appointment I didn’t wait for long time time More

by marioegutierrez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Mario, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 18, 2021

Dealership Rating

Employee Rating

My wife Took our Silverado to Mathew Gonsalves in Coconut Creek for a recall on the air bags. she said he was very courteous and professional. Thank you for treating with respect. She said she never minds go Creek for a recall on the air bags. she said he was very courteous and professional. Thank you for treating with respect. She said she never minds going there. More

by NYJET19540

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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