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Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 3

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.1
232 Reviews

Languages Spoken

English English

4.1

232 Reviews

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232 Reviews of Matthew Gonsalves

May 22, 2022

Dealership Rating

I took my truck in for factory recall they found others then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few d More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
May 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

May 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (954) 960-6544 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 22, 2022

Dealership Rating
Employee Rating

I would like to say that Matthew Gonsales has been exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year More

by JCEchavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 24, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 21, 2022

Dealership Rating
Employee Rating

Very attentive to my needs car was ready ahead of time perfect service price was right What More

by seagold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 20, 2022

Dealership Rating
Employee Rating

Very kind staff and knowledgeable with the corvette platform. Will not hesitate to bring my car back to them. More

by GREELEYJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hodge

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May 22, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2022

Dealership Rating
Employee Rating

Matt was an awesome rep most patience person I've met & pleasure to work with More

by VIOLET663
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado , David Hirsch, Chris Potter

Print
May 18, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2022

Dealership Rating
Employee Rating

The wait time was minimal. Tire rotation and oil change was a fair price and staff was smiling More

by Dpmiller1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Miller

Print
May 18, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2022

Dealership Rating
Employee Rating

Always great customer service. Always take care of us and don't push unneeded services. More

by HEATHNAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hederlano Oliveira , DIEGO CASTREJE, GEORGE DEEB

Print
May 17, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2022

Dealership Rating
Employee Rating

Fast service and everything seems to be in order. My contact person took care of it all.. More

by Will Newman
Customer Service
Friendliness
Recommend Dealer
Yes
Print
May 17, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2022

Dealership Rating

Service lacks interaction with the service advisor. I felt kind of lost not really knowing what was going on. Also took way to long as a waiter More

by WPEREIRA423
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
May 16, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2022

Dealership Rating
Employee Rating

Brandon was good, Matt was great, service took 5 days for repairs car left dirty More

by AIRROCK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Print
May 16, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

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