Matthew Gracyalny

Matt was able to get me into exactly what I was looking for in a pinch. Great truck, great dealership, and great experience. When it comes time to buy our next rig, we’ll be looking right here. for in a pinch. Great truck, great dealership, and great experience. When it comes time to buy our next rig, we’ll be looking right here. More

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Great experience knowledgeable staff and efficient Great salesman, finance and new car manager very efficient very knowledgeable answered all our questions checked in with us let us know what was happening salesman, finance and new car manager very efficient very knowledgeable answered all our questions checked in with us let us know what was happening each step of the way More

by CMS112 Verified Customer Verified Customer

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Everyone was attentive and went above and beyond to help me get the vehicle I was hoping for. me get the vehicle I was hoping for. More

by JTAYLOR41 Verified Customer Verified Customer

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The worst car buying experience I have ever had. I do not trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we g trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we got a deal done but only after walking out and not standing for that treatment. Fast forward 14 months. I make a deal on a used car at 400 over text from Wolfgang and Matt. I am told to be there by 6 to finish up the paperwork. I already had financing ready. I show up on time and they go through the motions only to tell me that the car, which I am literally staring at on the lot and had a deal on had already been sold. Wolfgang could have cared less. No explanation. No effort to appease me or make things better. Obviously I was quite upset- and understandably so. Cole from finance was less than pleasant as well as he had to chime in to the conversation he was overhearing. The entire situation stunk and didn’t add up. I was played and they could’ve cared less about me. It’s all about the deal. Skip this dealership. I have nothing good to say about the car buying experience here. Customer service is not number one. I made another deal at a nearby dealer a short time later and told them about the experience at Boucher. All I can say is that they didn’t have nice things to say about how they operate. I will not return here even for service and I live two miles away and own two Nissans. Wolfgang is to be avoided at all costs. Do not trust him! You’ve been warned. More

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Went in to test drive a vehicle on Saturday that came in mid week. Liked it a lot and the staff worked as team so the Salesman could answer all my questions. Was able to purchase it and take it home that mid week. Liked it a lot and the staff worked as team so the Salesman could answer all my questions. Was able to purchase it and take it home that day. Great team to work with. Bill and Mary More

by WPIOTR Verified Customer Verified Customer

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Had no intention of trading in my wrx last week, but alas I am now the proud new owner of a Tacoma. Matt was very helpful and transparent throughout the whole process and Cole was a joy to chat music with w I am now the proud new owner of a Tacoma. Matt was very helpful and transparent throughout the whole process and Cole was a joy to chat music with while we went over the finances. Overall would recommend Matt and Boucher to a friend or family. More

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Great experience with everyone. From receptionist to sales person. Miguel was sales person, he had to go on vacation he arrange for me to pick up my new car and other guys to help me.. I was even shown sales person. Miguel was sales person, he had to go on vacation he arrange for me to pick up my new car and other guys to help me.. I was even shown by another salesman on how to set my car and program needed functions. More

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The experience was a good one. The staff was friendly and helpful. Matt Gracyalny was great and was quite helpful in explaining our options to us. helpful. Matt Gracyalny was great and was quite helpful in explaining our options to us. More

by GSCHULDT Verified Customer Verified Customer

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I was never told any numbers for my trade in or what the loan amount would be. When I went to talk to finance I thought it was to go over numbers so I could make my decision. I was told that they had alread loan amount would be. When I went to talk to finance I thought it was to go over numbers so I could make my decision. I was told that they had already cancelled my lease and had no choice but to buy what I was looking at. I was also led to believe that I would be paying less per month on the new vehicle and that I was about $1,000 on my current vehicle. I ended up paying more per month and they gave me $5000 less than blue book on my current vehicle and they would not budge. I will never use the dealer again and I will not tell anyone to use them. More

by DOOLITTLESHELLY Verified Customer Verified Customer

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Very personable, kind and professional!! It was a great experience! Matt was very thorough from start to finish and Jim treated me with kindness and respect, not just like another sale! experience! Matt was very thorough from start to finish and Jim treated me with kindness and respect, not just like another sale! More

by LOVEMY3KIDDOS Verified Customer Verified Customer

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