Matthew Gregory
Matthew Gregory at Matthews Chrysler Dodge Jeep Ram of Great Bend

Matthew Gregory

Service Advisor

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Matthew Gregory

March 02, 2026

Dealership Rating
Employee Rating

Matt in Matthews CDJR service department does a great job of taking care of customers. So much so, I just bought a Jeep vehicle from Ryan in Sales and am waiting to take delivery. I look forward to continu More

by hrocks
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Thomas

Mar 04, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re so glad to hear your experience was a great one with our Team. Welcome back, and thank you for the great review! We truly value your loyalty and are glad we could assist you again.

February 26, 2026

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Matthews CDJR in Hallstead PA is a great place to ger your vehicle serviced! Matt, Jerry and the entire Sevice team are great! More

by Jordan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

Mar 02, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Jordan- Thank you for your kind words! We’re glad our service team took great care of you.

February 20, 2026

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Brought my 2025 Subaru in for periodic maintenance. Staff from beginning to end was helpful and courteous. Car work quick and done for reasonable cost. More

by jevan
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Jevan- Thank you for choosing Matthews CDJR for all your maintenance needs!

February 20, 2026

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Service was done in a timely manner, while I waited for my car. I didn't have to even ask about applying points. I was satisfied with this service appointment. More

by lstiles1
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback!

February 17, 2026

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Very friendly and accommodating service staff. They went above and beyond to help me with my Jeep service. More

by HABETLER7595
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Feb 17, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

February 06, 2026

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Employee Rating

I like that they will give you a ride home while they work on your car and then come pick you up when it's done. I use to drive all the way to Tunkhannock to have work done on my Jeep. Then Matthews ca More

by jimstandinghorse
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Jim- Thank you for the perfect review. We look forward to assisting you again in the future!

December 22, 2025

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As usual, the best service around! Staff is always professional and courteous. Just a great experience A -PLUS More

by pomeroyralph
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter , Tom Donovan

Dec 23, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 10, 2025

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Employee Rating

Great service and great people! They are always accommodating when anything is needed with our vehicle More

by SHERRIEROBERTS2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Nov 11, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 15, 2025

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Employee Rating

Great service they get you right in and write out a very good service and the guys are very knowledgeable More

by loomis_ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Oct 20, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 26, 2025

Dealership Rating
Employee Rating

I was unable to print a coupon for service and asked the service manager if he could provide one. He did and I greatly appreciate him taking the time to get one for me. Thank you! More

by mchich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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