Matthew Gregory
Matthew Gregory at Matthews Chrysler Dodge Jeep Ram of Great Bend

Matthew Gregory | Page 4

Service Advisor

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Matthew Gregory

September 13, 2024

Dealership Rating
Employee Rating

Prompt and courteous service check in. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. More

by wernerkloeckener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Sep 16, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 03, 2024

Dealership Rating
Employee Rating

Jerry and the Team do an amazing job. Kept me informed during the visit and fully explained all the work once complete. More

by MIKEVANBRUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Sep 05, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Jerry & the Team at Matthews Chrysler Dodge Jeep Ram! We appreciate your business.

August 01, 2024

Dealership Rating
Employee Rating

Awesome customer service. Helped with an aftermarket warranty company making our son less stressed knowing his truck was getting done right. More

by bcso395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi bcso395, Thank you for choosing Matthews CDJR for your recent service! We appreciate your business and the 5 Star Review!

July 02, 2024

Dealership Rating
Employee Rating

They always go above and beyond to make sure we are happy with their service. More

by dhinkley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

Jul 03, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dhinkley1, Thank you for the 5 Star Review and your business!

June 16, 2024

Dealership Rating
Employee Rating

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

June 15, 2024

Dealership Rating
Employee Rating

Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More

by ccondon941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Michael Baker

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the perfect review and your business!

June 14, 2024

Dealership Rating
Employee Rating

Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible More

by bandit860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Donovan

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

June 05, 2024

Dealership Rating
Employee Rating

I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. More

by kingsleymayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Lake, Michael Baker

May 16, 2024

Dealership Rating
Employee Rating

Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual More

by brodskyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake , Jerry Trotter

May 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Brodskyw, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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