Rowe Westbrook

From the moment I walked in, I was welcomed, and Seth did his best to listen to my needs and did an outstanding job with the sales manager to make sure I was happy and made the deal happen even when I was re his best to listen to my needs and did an outstanding job with the sales manager to make sure I was happy and made the deal happen even when I was ready to give up and leave at no fault of Seth or the dealership. I have anxiety and it takes a lot for me to do things like buying new cars. This will be the 3rd vehicle I have purchased from Rowe and my second from Seth. Seth goes above and beyond always making sure you have everything you need like something to drink and updated on everything that is going on with the paperwork or the vehicle. He takes his time to go over the numbers and welcomes any questions as he doesnt want you leaving with any but will always be there to answer any you have in the future. I bought my SUV Saturday June 28th and this morning June 30th called me to see how things were going with my new rig and if I have any questions. 10 out 10 I recommend Rowe Westbrook for any Ford, Hyundai or pre owned Sales as I have bought 2 Fords and this will be my first Hyundai or Service work needed. I also highly recommend Seth T. More

Salesperson Name: Tyler Saunders Dealership: Rowe Hyundai Westbrook Vehicle Purchased: 2025 Hyundai Elantra SEL Sport Date of Purchase: 6/18/2025 I recently purchased a new 2025 Hyundai Elantra Hyundai Westbrook Vehicle Purchased: 2025 Hyundai Elantra SEL Sport Date of Purchase: 6/18/2025 I recently purchased a new 2025 Hyundai Elantra SEL Sport, and I couldn’t be happier—not just with the car, but with the incredible service I received from Tyler Saunders. From the moment I walked into the dealership, Tyler was welcoming, knowledgeable, and completely focused on helping me find the right car for my needs. What really stood out was his transparency and professionalism. There was zero pressure, no gimmicks, and every question I had was answered clearly and honestly. Tyler took the time to walk me through all my options, explained the features and differences between trims, and even made sure the financing process was smooth and stress-free. When it came time to pick up the car, everything was ready, and he made sure I was fully comfortable with all the tech and safety features before I drove off. This was by far the best car-buying experience I’ve ever had. If you’re looking for someone who genuinely cares about your experience and treats you like more than just a sale, I highly recommend asking for Tyler at Rowe Hyundai Westbrook. Thank you Tyler! Mark More

I had a very good experience with seth taylor and all the people at rowe Hyundai people at rowe Hyundai More

This is the second vehicle I have purchased from Rowe. Each experience was wonderful. I so appreciate the kind courteous customer service and would highly recommend them. Each experience was wonderful. I so appreciate the kind courteous customer service and would highly recommend them. More

Seth was awesome! I knew from the moment I met him that I was dealing with an experienced professional. I was not disappointed - I felt very good about the offer I r I knew from the moment I met him that I was dealing with an experienced professional. I was not disappointed - I felt very good about the offer I received. More

Since I live six hours away from the dealership, this was an Internet purchase with the help of my salesperson Seth and the rest of the team. This was my second such purchase with this dealership. I got th an Internet purchase with the help of my salesperson Seth and the rest of the team. This was my second such purchase with this dealership. I got the best service from start to finish. When the driver delivered my car six hours to the North, that was definitely the icing on the cake. And, I absolutely love this car. TY Seth and all of you for making this Hyundai owner for the past 20 years happy once again. I absolutely love this car. It is sleek, stylish. powerful, and full of convenience options. I am still discovering all that it can do. More

Seth was Awesome! They treated my dog and I like family. Everyone was super friendly and helpful! Thank you for making the car buying process as painless as possible! They treated my dog and I like family. Everyone was super friendly and helpful! Thank you for making the car buying process as painless as possible! More

Matt and the other folks at the Rowe dealership were super helpful when I was shopping for a used car. The entire purchase experience was smooth and very efficient. super helpful when I was shopping for a used car. The entire purchase experience was smooth and very efficient. More

It is a long story, but they did not look at our vehicle for a week and a half. Then it was one thing after another. After telling the service department person (a male) that this was not acceptable way to for a week and a half. Then it was one thing after another. After telling the service department person (a male) that this was not acceptable way to do business he said he didn't like my "attitude"!! We had replaced the brakes in the vehicle at our garage and then come to find out it was the computer system that was screwing up the ABS. We finally got it back after TWO WEEKS and had to pay just over $2k, added on to the new brakes that did not need replacing. What took the cake is they told us they would refund the service IF we gave them a 5 star review. We were thinking this is kind of sketchy, but for $2k we reluctantly carried out our end of the bargain. What did we receive? Well first they said they would replace the keys that they had lost (yes, they lost the keys, along with my father's dog tags). Then when we came back saying that wasn't what we agreed upon they said they would call back the following Monday. Guess what? We did NOT hear from them. We called and left a message that Monday afternoon; have not heard a peep since and that was approximately 6 months ago. The person who was supposedly getting us a refund's name is Debbie. More

I bought a truck from Rowe Westbrook had Daniel Otieno as salesman it was a great experience he took his time showing me the extras on the truck. There was no pressure and a shout out to Debbie who helped me salesman it was a great experience he took his time showing me the extras on the truck. There was no pressure and a shout out to Debbie who helped me with the financing. More