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Matthew Koch
Matthew Koch at Dick Smith Ford of Columbia

Matthew Koch

Sales

Dick Smith Ford of Columbia

7201 Garners Ferry Rd.
Columbia, SC 29209

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Matthew Koch

February 26, 2026

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Employee Rating

Dick Smith Ford out of Columbia was great to work with! I’m from Charlotte NC and it was worth the drive to work with Matthew and the team in Columbia. Thank you all! More

by CHRIS@CHRISCARTER.IO
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Recommend Dealer
Yes

Other Employees Tagged: Brian Talley, Jeff Robinson

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Feb 27, 2026

Dick Smith Ford of Columbia responded

Thank you so much for making the trip down from Charlotte to see us! We know there are plenty of options closer to home, so it means the world to us that you chose Dick Smith Ford. I’ll be sure to share your kind words with Matthew and the rest of the team, Enjoy the new ride, and welcome to the Dick Smith family! Mandylee Peake -Customer Experience Manager

February 06, 2026

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Very friendly, people there are real nice they are always seeking satisfaction to give to all the customers. More

by JENNIEHAYES881
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Talley, Trevor Ellis, Ramon Rodgers, Alphonzo Broughton, Mark Hayward, Emmanuel Ibekwe, Ralph Poe, Doug Truett, Jeff Robinson

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Feb 06, 2026

Dick Smith Ford of Columbia responded

We sincerely appreciate your feedback. Our team takes great pride in maintaining a friendly environment and ensuring that every customer’s needs are met with genuine care. I will be sure to share your compliments with the entire staff! -Mandylee Peake Customer Experience Manager

January 28, 2026

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Good honest service. Very communicative. Matt is very responsive and customer service oriented. I appreciate his work. More

by MICHEALMATTOCKS
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Yes
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Jan 29, 2026

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We pride ourselves on being honest and communicative, so it’s wonderful to hear that Matt hit the mark for you. I’ll be sure to share your feedback with him—he’ll be thrilled to know his hard work was appreciated. We look forward to seeing you again!" -Mandylee Peake Customer Experience Manager

January 27, 2026

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Exceptional service (even paid for an Uber ride home), great communication, kind, friendly, respectful, knowledgeable and skilled. More

by Carol Meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Talley, Trevor Ellis, Ramon Rodgers, Alphonzo Broughton, Mark Hayward, Emmanuel Ibekwe, Ralph Poe, Doug Truett

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Jan 27, 2026

Dick Smith Ford of Columbia responded

Thank you for the glowing review! We strive to combine technical skill with genuine kindness, and it’s rewarding to hear that we hit the mark for you. We know being without your vehicle can be a hassle, so providing that Uber ride home is just one way we try to make the process stress-free. We appreciate your trust in us!" -Mandylee Peake Customer Experience Manager

December 27, 2025

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I appreciate the Professional service, and getting back my car in a timely manner during the Christmas Holliday. More

by ncvolpe
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Yes
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December 03, 2025

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Great job,il love Tommy,I love his attitude,I prefer Ford's anytime Great More

by ERINBARNES
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Ellis, Alphonzo Broughton, Mark Hayward, Emmanuel Ibekwe , Larry Burroughs, Ross Grant, Thedron Harris, John Long, Brian Morton

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October 03, 2025

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Giovanni is a class act, the service department is in good hands with this man More

by Aclw53
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Yes
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September 11, 2025

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Enjoy your service real please about the way your service department hold it together thanks More

by WILLIAMHUDSON791
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Ellis, Alphonzo Broughton, Mark Hayward, Mandy Peake , Larry Burroughs, Ross Grant, Thedron Harris, John Long, Brian Morton

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July 18, 2025

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They are great and everyone is so nice they did a great job changing my oil More

by JUNGLE75
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Recommend Dealer
Yes

Other Employees Tagged: Lee Cook, Alphonzo Broughton, Emmanuel Ibekwe, Gioia Paczkowski, Karen Blackburn , John Long

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July 04, 2025

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I've been using Dick Smith Ford since 2010 and have had nothing but great experience with there sales and services. THANK you. More

by JOLLYREB1
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Robinson

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