Matthew Laurence | Page 54

Excellent Showroom & Outstanding Salesperson, Matt Laurence We have purchased 3 Toyota Siennas in the past 8 years and always from Matthew Laurence. We took our car in for a service and while we were there, we We have purchased 3 Toyota Siennas in the past 8 years and always from Matthew Laurence. We took our car in for a service and while we were there, we specifically asked to speak with Matthew to find out what the 2015/2016 Siennas had to offer. Matthew knows from the past, that we are straight-forward, honest customers and we were impressed with his thorough knowledge of their products. He takes his time showing you every detail of the car and points out any changes/improvements that have been made. We spoke with Eddie Nuttall about payment options and he was very knowledgeable. The service department is extremely well run, and the service people, especially Dustyn, are very professional and always courteous. The showroom, service department and the restrooms are all meticulously clean. The staff is always friendly and welcoming. They also do not try to pressure you into purchasing a vehicle or step you up to a more expensive model. We would highly recommend Fred Anderson Toyota of Charleston and definitely Matthew Laurence. More

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New car buying experience! Wonderful no hassel experience at Fred Anderson Toyota of Charleston! Matthew Laurence's professionalism was top notch and made our experience of buyi Wonderful no hassel experience at Fred Anderson Toyota of Charleston! Matthew Laurence's professionalism was top notch and made our experience of buying a new car a very easy choice. Both Matthew and Alesia were very efficient with our time and it was most definitely appreciated! Would highly recommend to anyone looking or interested in buying a new vehicle. The staff was extremely friendly! More

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Great experience Bought a used vehicle. Best experience I have ever had purchasing a car anywhere. The salesperson was easy to work with, very helpful and accommodat Bought a used vehicle. Best experience I have ever had purchasing a car anywhere. The salesperson was easy to work with, very helpful and accommodating. More

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Thank you Matthew Laurence Matt was very patient with answering all of my questions, my indecisiveness, and my desire to drive a hard bargain! He was able to get the 2016 4Runne Matt was very patient with answering all of my questions, my indecisiveness, and my desire to drive a hard bargain! He was able to get the 2016 4Runner for North Carolina for us in 48 hours! We are very happy with our purchase! Thank you so much for your help! If we ever decide that we want to buy another vehicle we will definitely come back to Fred Anderson Toyota! More

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Pleasant, great attitudes Service was very good. Matthew Laurence was very understanding, professional and thorough in helping in the selection, explaining the many feature Service was very good. Matthew Laurence was very understanding, professional and thorough in helping in the selection, explaining the many features, and programing the seat positions, radio stations, etc. Mr. Laurence assisted us in a previous purchase as well as our daughter and son-in-law in their purchase. All pleasant experiences. More

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Doesn't have to spend entire day at dealership Matthew Laurence was my Salesman, he greeted me with a smile, and made sure not to put me in a car that was not within my budget (which I told him upf Matthew Laurence was my Salesman, he greeted me with a smile, and made sure not to put me in a car that was not within my budget (which I told him upfront)..... even though it was close to closing time no one rushed me. Eddie the finance guy was also very helpful and reassuring.... Single woman you can come to this dealership and know that you won't be taken advantage of;) More

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Great pricing! Great experience! Dear Prospective Buyers, You’ll like what you hear! Car buying can be an intimidating and daunting task. Most of us dread the process! But rest a Dear Prospective Buyers, You’ll like what you hear! Car buying can be an intimidating and daunting task. Most of us dread the process! But rest assured, there’s someone in the business who is a step above the rest. Matthew Laurence is that person! My wife and I didn’t consider anyone else to handle our car search than Matthew at Fred Anderson Toyota in Charleston, SC. You see, we’ve purchased three Toyotas with Matthew and are looking to close on a fourth in the next few days. His attention to detail about our specific questions pertaining to our vehicle search has been top notch. We have appreciated his knowledge on the vehicles we have been interested in as well as a general and honest comparison about competing models. It has helped us to make a well informed, and conscience decision on our Toyota purchase. Instead of feeling pressured, we’ve felt equipped to make a sound and well informed decision on the car that we really want to purchase. We have to brag about the time he dedicated to us that was both intentional and focused to our needs. He has spent hours with us in person and on the phone throughout our decision process. We even pulled out the car seats on one visit to walk through trial and error scenarios about which situations would work for us and which car would best suit our needs. We’re a growing family! And Matthew was even there to help us carry the car seats from our current vehicle, cheerios and all, to test out on the super clean vehicle on the lot! Smiles and all! We’ve enjoyed the service and attention that Fred Anderson Toyota has extended to us during our current enrollment in the Family Plan for our present vehicle, and are encouraged to do the same as we look ahead to our next Toyota purchase. Andy has done a great job with his team in setting an expectation for great customer service. That’s been our experience and is a sound reason for us to continue our service relationship! From family friendly waiting rooms to attention to detail in both the service and car buying departments, Fred Anderson Toyota has made both our purchasing and ownership experiences an enriched one. If you’re looking for your next vehicle, do consider Matthew Laurence for your car buying questions and needs. And know that once you’ve purchased your vehicle that you’ll be well taken care of for your car care needs. It’s nice to know that places like this still exist! Sincerely, Dusty Bryant More

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Our salesman was wonderful and extremely knowledgable. We were very impressed by Matthew Laurence's knowledge of the vehicle we were interested in. He has the type of personality very sales person should We were very impressed by Matthew Laurence's knowledge of the vehicle we were interested in. He has the type of personality very sales person should emulate. There was no pressure to purchase but was interested in what we wanted and showed us everything that we needed to make the purchase. If I could give give a higher star rating I would make it at least a 10! More

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Great experience! I don't love car shopping and I was dreading the end of my three year lease on a vehicle that was nice, but that I didn't love. You can't beat the rep I don't love car shopping and I was dreading the end of my three year lease on a vehicle that was nice, but that I didn't love. You can't beat the reputation of a Toyota, and the longevity of these vehicles, the awesome rugged yet refined style, and the ability of these vehicles to retain value sold me on the 4Runner. Matthew Laurence, my sales representative, made it easy, clearly offering the most competitive deal in the area. He was knowledgable and educated me on all the options. Eddie in Finance helped me seal the deal. More

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Exceptional service Matthew Laurence was my sales associate, and my experience was excellent. He displayed complete professionalism, knowledge, and courtesy, all while no Matthew Laurence was my sales associate, and my experience was excellent. He displayed complete professionalism, knowledge, and courtesy, all while not being over-bearing to make a deal. He answered all of my questions thoroughly, and described all of the different financing scenarios that would best suit me. His patience and attentiveness was instrumental to us making a deal come to fruition. I could not be happier with my purchase of a brand-new Scion. Alesia Durr in financing was also instrumental in the process. She did her very best as well, making sure I received the best rate and the best outcome for my purchase. Thank you to everyone at Fred Anderson Toyota of Charleston, and I look forward to bringing my future business. More

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