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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews
Call Dealership (508) 977-9153
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661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

April 10, 2026

The service manager is extremely unprofessional. The quality of work was poor, and I filed a formal complaint with VW corporate. Yes, that BAD More

by annmariepeters5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
costa
Report | Print
February 17, 2026

The team was great and very communicative. This is my go to place for servicing my Atlas. More

by BETHCONN_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Feb 17, 2026 -

Silko Volkswagen of Easton responded

Hi Beth, Thank you so much for your kind words! We’re thrilled to hear that our team provided great communication and service. It means a lot to us that Silko Volkswagen is your go-to place for servicing your Volkswagen Atlas. We truly appreciate your trust and look forward to keeping your Atlas running at its best for many miles to come!

February 06, 2026

Quality work ,good service. communication was excellent. Additionally Lyft to and from was a much appreciated. More

by LEENAMATTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard, John Medeiros
Report | Print
Feb 06, 2026 -

Silko Volkswagen of Easton responded

It’s great to know the quality work and clear communication met your expectations. We’re glad the Lyft rides made your visit more convenient for your Volkswagen Passat maintenance. Thank you for sharing your feedback.

January 26, 2026

Geoff and his team are always quick and efficient. Very helpful and I truly appreciate it. More

by ciao_bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 26, 2026 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for contacting Silko Volkswagen of Easton!

January 17, 2026

Tray was excellent! He was easy to deal with and understood our expectations. Way to go Tray! More

by soozyq2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Report | Print
Jan 17, 2026 -

Silko Volkswagen of Easton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!

January 17, 2026

The transaction was very smooth. The trade in and all others transactions was explained and how much the payement will be. More

by bnamir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
Report | Print
Jan 17, 2026 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen of Easton. We look forward to having you as one of our valued customers for many more years to come! Thank you for contacting Silko Volkswagen of Easton!

January 16, 2026

First time visit with first VW. 20,000 mile check up was smooth and flawless. The new building is really nice. More

by EASTONLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 16, 2026 -

Silko Volkswagen of Easton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for contacting Silko Volkswagen of Easton!

January 10, 2026

Kelly and Rob have been excellent helping me transition to a new lease. Highly recommend both for their services! More

by MG_OLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Jeff Richard, Kelly Dias
Report | Print
Jan 10, 2026 -

Silko Volkswagen of Easton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for contacting Silko Volkswagen of Easton!

January 06, 2026

I really like Silko Volkswagen in Easton. I think that all of their employees are really good a what they do. From the time we walked through the door until we purchased our vehicle was ama More

by SHELLYCAR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
Report | Print
Jan 06, 2026 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen of Easton. We look forward to having you as one of our valued customers for many more years to come! Thank you for contacting Silko Volkswagen of Easton!

December 28, 2025

Modern, and filled with professionals that are willing to help as soon as you walk in More

by gemcan75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delos Mars-Tate
Report | Print
Dec 28, 2025 -

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

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