Matthew Marshall | Page 3

New Mazda CX-5 acquisition - new dealership experience Nothing but superlatives for the staff at Wellesley Mazda, starting with the salesperson, Krystal, all the way through delivery of my new CX-5. She wa Nothing but superlatives for the staff at Wellesley Mazda, starting with the salesperson, Krystal, all the way through delivery of my new CX-5. She was extremely knowledgeable, helpful and courteous even coming in prior to closing on a Saturday (I wasn't aware of the hours until I arrived - we even went for a very late test drive and she was above and beyond accomodating in this regard). Discussions were non-pressured and the entire staff were super friendly. I originally picked one color however didn't like it upon arriving to complete the paper work a day or two prior to delivery. Greg the Salesmanager (in Kyrstal's absence) helped in locating a similar model in a different color, which only delayed delivery by a day (no big deal); he was, again, super helpful, courteous and only wanted to insure I was happy with the color selection in the end. Matt, who assisted me with the actual delivery of the vehicle, was awesome, patient, and extremely knowledgeable with all the electronic (and mechanical) features of the new vehicle, which are above and beyond my previous one. He took the time to go over everything with me in great detail. Overall, just an amazing, non-pressured, satisfying experience! Two days after driving it off the lot, I found out that close friends of mine also got a CX-5 at Wellelsely Mazda several months before I did (the wife apparently changes cars quite a bit lately due to her job and I didn't know they had a Mazda, let alone a CX-5). They too had great things to say about Wellesley Mazda and their experience mirroring my own. Just fantastic! Also, the owner Alex, whom I never met, called me yesterday (2 days after delivery) to see how everything was going and I waxed superlatives to him - which is the truth. I got the car I've been eyeing for a little while now - love the exterior styling and shape and fall in love with every time I see it - at a great price with awesome, attentive and knowledgeable and professional service. There's not much else I could ask for in a dealership, really. I would recommend Wellesley Mazda to anyone in a heartbeat - and I certainly would go back again! More

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One of the best place to buy a new Mazda car My wife and family visited them to figure out what options we could have for buying new CX-9 signature 2016. Andrew, Matt, Alexandra and Greg, they a My wife and family visited them to figure out what options we could have for buying new CX-9 signature 2016. Andrew, Matt, Alexandra and Greg, they are really good person and are kind to be patient with our poor English skills. We had really wicked awesome experience with them for entire process to buy CX-9 and also even I made a problem on my check for down payment. I certainly recommend you to reach Wellesley Mazda if you think about buying a Mazda car in the greater Boston. Nakano Family More

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No pressure. Straightforward pricing policies. Everyone I dealt with there was very friendly. Low key. Helpful. I tested several Mazdas with them. Finally went with a red Mazda 3 Hatchback, standar Everyone I dealt with there was very friendly. Low key. Helpful. I tested several Mazdas with them. Finally went with a red Mazda 3 Hatchback, standard transmission. Rides great. Looks snappy! If we go with a Mazda for car#2, we'll probably be back. More

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Good experience I had a very good experience with Wellesley Mazda. No sales pressure. Had a slight delay in getting the funding from the bank as I financed the car. I had a very good experience with Wellesley Mazda. No sales pressure. Had a slight delay in getting the funding from the bank as I financed the car. More

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"We don't show Numbers unless you are going to buy today" Went here to test drive a Mazda CX-5 and get some numbers. My partner knew she wanted a car and wanted to purchase in a month or two, so we wanted to Went here to test drive a Mazda CX-5 and get some numbers. My partner knew she wanted a car and wanted to purchase in a month or two, so we wanted to get everything situated. Was between a Mazda and Nissan, but knew nothing about a Mazda. The car was great and we would have probably bought it, but the moment we returned from the test driver we were asked "Can I earn your business if everything looks right?" My partner replied "I am probably not buying today" to which the sales person replied "We don't show numbers unless you want to buy today." Now, I've sold cars, and I've been a new sales person before. If someone is there test driving a car there is a chance they might want to buy. Yes, I know some customers string you along, but unless you try to build a mutual positive relationship (which our salesman did not) and realize that some buyers are hesitant, then no...we aren't buying. Also, the Manager, who knew this sale person was new, decided he was too busy to come over and try to earn our business. This same manager who the moment we left was walking around outside the store doing nothing...Needless to say, after being force fed the flip chart, we left knowing we liked the Mazda a lot but knew nothing about what mattered...price. We went to Nissan in Newton and bought a new Nissan. Same day. With the same attitude that we weren't going to buy, but the sales person treated us honestly and with no pressure and showed us numbers...you know, the thing that truly matters when it comes to buying a car...and he worked with us. Knowing that Mazda would not show us any numbers, and their Mazda dealership was the closest to our location by 30 minutes, we knew Nissan was the way to go. The moral is this: People buy cars in different manners. If you get to know their true motives then the walls come down. A vanilla approach is not the best approach. Especially when you have a good product. More

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Treated me like a valued customer! I worked with Matt Marshall at Wellesley Mazda and the entire experience was positive. They didn't try to take advantage of me as a first-time car buy I worked with Matt Marshall at Wellesley Mazda and the entire experience was positive. They didn't try to take advantage of me as a first-time car buyer and everyone worked together to get me in the vehicle I wanted at the right price. Matt was friendly and took time to answer all my questions. I'd highly recommend the folks at Wellesley Mazda! More

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Great experience We just purchased our first Mazda from Wellesley Mazda and it was a very good experience. The entire team was knowledgable and very efficient. We wor We just purchased our first Mazda from Wellesley Mazda and it was a very good experience. The entire team was knowledgable and very efficient. We worked with Sophia Tiburcio and Matthew Marshall. They were a great team and found us the exact car we wanted. They were helpful and available with out any high sales pressure. Great experience. More

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Quality Dealership From the moment you walk in the showroom the entire staff makes you feel welcome. Matthew Marshall worked with me in a relaxed, professional, manner. From the moment you walk in the showroom the entire staff makes you feel welcome. Matthew Marshall worked with me in a relaxed, professional, manner. He had the perfect Miata MX5 in stock and the entire purchase experience was enjoyable and easy. If your looking for a "Quality" Mazda dealer Wellesley Mazda is the place! More

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