Matthew Maynard | Page 2

Matthew was incredibly helpful and friendly, and my car was serviced in a timely manner. was serviced in a timely manner. More

by liz34 Verified Customer Verified Customer

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Mathew was very pleasant and professional to deal with. He told me what to expect and checked with other staff members regarding a recall on my Canadian purchased Mini. He told me what to expect and checked with other staff members regarding a recall on my Canadian purchased Mini. More

by auntiemic59 Verified Customer Verified Customer

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We are very happy with the service received from Matthew. He is always extremely helpful and courteous. Thank you! He is always extremely helpful and courteous. Thank you! More

by alipog24 Verified Customer Verified Customer

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Matthew Maynard, as always, did an amazing job! He streamlined my service needs to come in and drop off my car, get a free Lyft ride back and forth to my job, and have my car ready all in one day. He streamlined my service needs to come in and drop off my car, get a free Lyft ride back and forth to my job, and have my car ready all in one day. Excellent service! More

by ceaston620 Verified Customer Verified Customer

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Fast pickup and repair of my mini Smooth and easy service! What more could I ask for service! What more could I ask for More

by deebennett12345 Verified Customer Verified Customer

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Ferman Mini is the best Mini dealership around. The staff is knowledgeable, they listen to you and steer you to what your Mini needs right away and what can be put off until later The staff is knowledgeable, they listen to you and steer you to what your Mini needs right away and what can be put off until later More

by ajcollura09 Verified Customer Verified Customer

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As always Ferman Mini delivered great service and helpful people. Matthew is a great service advisor. people. Matthew is a great service advisor. More

by sgrimesuk Verified Customer Verified Customer

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TONY IS THE BEST! ! He worked with our family and helped us find the right vehcile, staying within budget and ZERO pressure. Ask for Tony! ! He worked with our family and helped us find the right vehcile, staying within budget and ZERO pressure. Ask for Tony! More

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Hello Mr. Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checkin Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checking in , taking car of my vehicle and Richards , I have always felt that I was never a ‘ customer . You as the entire staff always I witnessed worked in unison as a team , like an orchestra , always willing to enjoy, learn from and take in the elegance with style with some extra grace as well. You all , especially you Matthew , have always had eye contact wth me , always have called me Mr Harper . I jest , due that you still sir operate with the enormous grace , understanding, passion and superb patience . I wanted to Thank you for the extra efforts today in help making this happen but also I felt the real concern in taking care of my vehicles if not for word , a hand shake, or verbal agreement , but just in the complete regal style as a professional gentleman that yourself , Race and Paul demonstrate too me each and every time. I appreciate the honesty , the integrity but most of all , doing the right thing. I know these words will have some good impact but it is in the actions , and in the reverence in service you all provide. I look at each of you and know this is not a job to you or for you . It is a position in true responsibility , and with this comes great honour and trust . Each of you , every day make this connection with anyone , I am in gratitude for all of your anchored devotion . Can I say it may not always be the financial investment in this or that , but the connection we have with each other , as it will bring us back and connect us forward. . . Please take pride in who you each are , I am appreciative of you all and I have a very HIGH caliber for each of you . Also, please share this with others . I would not even mind if you framed this . You see, I am private , no social media , no website . Cuz, I am still a southern country boy , that still believes , I do not have to do this to let others feel and know how valuable they really are , each day . You see Ladies & Gentleman , this is what real service is , taking the time, listening , purpose in the moment . . . You guys again, I take trust in the operation and safety each and every time, I get in my car , cuz I know I take care of it with you all. Being in three major accidents , I have and feel this trust without any shadow of a doubt at all. This sir , is why I care . Thank you to all at MINI & BMW for always , taking care of me . ( why I always make it a point to come in visit , say hello & shake hands ) SO , Thank each of you for being who you are and what you do , each and every day . It DOES make a difference , even to the ones that do not pay attention or pretend not to care . But you do . And you graduate higher each time you are yourself. . . SO. Thank you , for being you . Amen. Cordially, DAMON HARPER SARASOTA FLORIDA USA PS I can come in Friday after 11 if ok to pick up Mr LIAMX . More

by LIAM AIR Verified Customer Verified Customer

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Always the best service possible during the many years since 2008, that I’ve been to Ferman MINI for the 5 MINIS I’ve owned. Matthew is always pleasant & does whatever is needed for a smooth process withi since 2008, that I’ve been to Ferman MINI for the 5 MINIS I’ve owned. Matthew is always pleasant & does whatever is needed for a smooth process within the service department. More

by Grayghost Verified Customer Verified Customer

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