Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 13

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

November 23, 2025

Dealership Rating
Employee Rating

He was nice and friendly. He knows how to communicate with me because I’m Deaf, which I appreciated. More

by sfranconorris
Recommend Dealer
Yes
Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 23, 2025

Dealership Rating
Employee Rating

Great experience. They communicated well with me helped me custom order my tires kept me in the loop with how long they'd be and when they were in. Made me appointment More

by Taylorbliven93
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 21, 2025

Dealership Rating
Employee Rating

They were very reasonable and willing to answer my question. They helped me out and decided what to do with my car More

by glennjjohnson9116
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 25, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 19, 2025

Dealership Rating
Employee Rating

Paperwork said tire pressure reset they were not three at 31 one add 32 PSI the error does not create trust More

by psch1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 21, 2025

Vision Hyundai Henrietta Rochester responded

"Psch1945f" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 18, 2025

Dealership Rating
Employee Rating

Matt did exactly what he said he would do which was great because the first time I tried to get this resolved (3 years ago) I got the runaround. Great job Matt! More

by Brandev25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 16, 2025

Dealership Rating
Employee Rating

Matt is very knowledgeable in his line of work, everyone working there were very friendly and I was greeted the minute I walked in the door. More

by amandamalvaso23
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 15, 2025

Dealership Rating
Employee Rating

We got a flat. Hyundai roadside assistance towed the car and the dealership fixed it quickly and for a fair price More

by MICHAEL.GODLEWSKI
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 15, 2025

Dealership Rating
Employee Rating

The staff was welcoming and kept me updated. I especially appreciated the video that showed me exactly what they found and the suggestions they had. It was great to send that to show my (retire More

by iristorres84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 14, 2025

Dealership Rating
Employee Rating

Vision Hyundai of Henrietta is the best Hyundai dealership in Rochester.We the Marshall family have bought over 15 vehicles since the 90's and will continue to do business with them in 5pm no More

by PRIDEMARY650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino

Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2025

Dealership Rating
Employee Rating

New store beautiful and Matt was phenomenal Updated throughout the process And everything was done to perfection More

by CELFOSTER234
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Nov 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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