Matthew Melino | Page 12

I had a 6 month routine appointment for an oil change, new oil filter, and a tire rotation. I also had a new engine air filter installed during the appointment. All work was completed satisfactorily I abo new oil filter, and a tire rotation. I also had a new engine air filter installed during the appointment. All work was completed satisfactorily I about one hour. More

by DCK49RNY Verified Customer Verified Customer

Report | Print

Always a great experience. Service department Matt and Tyler and Hector who services my car is the best Service department Matt and Tyler and Hector who services my car is the best More

by jcl78974 Verified Customer Verified Customer

Report | Print

Matt was great. . Friendly, Professional. I loved the pictures taken of the parts showing wear. I did some research about the turbo intermittently not working. Found . Friendly, Professional. I loved the pictures taken of the parts showing wear. I did some research about the turbo intermittently not working. Found there could be a problem with the Waste Gate or Turbo Sensor..no need to replace the turbo. We are monitoring the oil consumption as well with your help to remind us to check it. It’s nice to have a dealer working for us . Thank you, More

by JODY.STAHLBRODT Verified Customer Verified Customer

Report | Print

My car was done quickly. I did get an email that said I missed my appointment so that's a little confusing? I did get an email that said I missed my appointment so that's a little confusing? More

by CAPTAINMIKEFARRELL Verified Customer Verified Customer

Report | Print

Vision in Henrietta was the best car buying experience I've had. I was able to find a car online, have it available to test drive when I arrived from working out of town on Friday afternoon. I loved it as I've had. I was able to find a car online, have it available to test drive when I arrived from working out of town on Friday afternoon. I loved it as soon as I drove it. We started the paperwork right on the spot. I was done there in a very short time. The next day, I was able to finalize the transaction and was driving my new truck by 11:30 that day. They handled everything perfectly, and the truck was perfect when I left. If only for 15 minutes as I drove through typical Rochester weather to my next destination. More

by ANDYCATALINA Verified Customer Verified Customer

Report | Print

They always have a great service, and quick response when is needed. The team is very helpful and friendly is needed. The team is very helpful and friendly More

by amartinezsandoval2017 Verified Customer Verified Customer

Report | Print

Overall experience was good. When I went in last week for recall, they had to order parts, and they said they would text me when the parts are in. I did not get a text or messa When I went in last week for recall, they had to order parts, and they said they would text me when the parts are in. I did not get a text or message a week later, so I called to check and the parts were in. I set up the appointment and everything was good after that. More

by ARCANE Verified Customer Verified Customer

Report | Print

Top notch! Video of the service? INCREDIBLE! From beginning to end, excellent service! Thank you! Video of the service? INCREDIBLE! From beginning to end, excellent service! Thank you! More

by June4 Verified Customer Verified Customer

Report | Print

Not happy with what happened when I was picking up the loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then aft loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then after I cleaned it off started driving it home ,the first light was red so I stopped, the Sorento I thought had died. I was in a panic 2 blocks from the dealership, I took a chance and pushed on the gas pedal and it started. Turning it in I then find out its made to do that. Would have been nice for someone to tell me about it. Fixed my truck looks great ! Thank you More

by ZOEY2427 Verified Customer Verified Customer

Report | Print

Great service, quick turn around time,, nice new shop talked to Viktoria, great saleslady, thank you talked to Viktoria, great saleslady, thank you More

by phil.mcmahon Verified Customer Verified Customer

Report | Print