Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 18

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

September 16, 2025

Dealership Rating
Employee Rating

The service department at Vision Hyundai Henrietta was professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything c More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Matt Chevier, Joe Foster, John Nagle, Alexandra S.

Sep 16, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 13, 2025

Dealership Rating
Employee Rating

Matt M. goes above and beyond pleasing customers and he listens to the request and their concerns! So anytime I go to get my car taken care of, I wanna make More

by lucyvanordenjohnson
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Sep 15, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2025

Dealership Rating
Employee Rating

Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others More

by GREENJOSEPH89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike J., Quoc H. , Matt Chevier, Joe Foster, Alexandra S.

Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 10, 2025

Dealership Rating
Employee Rating

Unacceptable that dealership did not have the “ part” needed for my service & needed to send out & brought to service dept. Waited 4 hours to have a service done that should have taken 1-1/2 hrs! More

by FOXPEDIATRIC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

"FOXPEDIATRIC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 06, 2025

Dealership Rating
Employee Rating

Tried to make up for construction work. Good effort to make waiting area more comfortable. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Sep 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2025

Dealership Rating
Employee Rating

Vision Hyundai is a great place to have your car fixed. Went in for an oil change and a check engine light was on. They gave me a car to drive and sent me a video of what was wrong with my car! We be More

by MAG7324
Recommend Dealer
Yes
Sep 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 02, 2025

Dealership Rating
Employee Rating

Very professional, accomodating, and friendly! Service was conducted to my specifications and Matt Melino let me use my service coupon after the invoice had already been printed out. He has always More

by jmanko55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 30, 2025

Dealership Rating
Employee Rating

Great service! I would highly recommend vision for all of your auto care needs. Great staff and service! And I absolutely LOVE the features in the new line of vehic More

by jordanadezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trés McGuire

Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 27, 2025

Dealership Rating
Employee Rating

The service was a Blessing as always. They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 25, 2025

Dealership Rating
Employee Rating

Our opinion has changed. We have a 2021 Forester. The Sunday before Christmas our heat stopped working. It was a cold two weeks before we could get an appointment at the d More

by LMW470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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