Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 36

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
407 Reviews
4.6

407 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

407 Reviews of Matthew Melino

April 06, 2024

Dealership Rating
Employee Rating

It is the best dealership I have ever dealt with very courteous and only do service needed. More

by TOM_NORMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Apr 10, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2024

Dealership Rating
Employee Rating

Great service and follow through. Made sure that everything was done well and when there was some difficulty gave me excellent explanation More

by wejahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier

Apr 04, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2024

Dealership Rating
Employee Rating

Excellent customer service Everyone was so nice and made the appointment stress free. Thank you. More

by jenwilkinson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hocking

Apr 04, 2024

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2024

Dealership Rating
Employee Rating

The main reason we love this dealer is the service. We started with them in 2005 and have never been disappointed. The service department led by Greg Melino and now supported by his son Matt have given More

by DCOLBURN999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2024

Dealership Rating
Employee Rating

Excellent service. Easy to schedule appointment Staff was courteous and helpful. Would recommend to others. More

by steven_meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Feb 13, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 15, 2023

Dealership Rating
Employee Rating

Matthew lied that the drive testing was about 1 hour but the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show More

by dkiselgof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Melino

Dec 15, 2023

Vision Hyundai Henrietta Rochester responded

"Dkiselgof" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 09, 2023

Dealership Rating
Employee Rating

The service was good, quick, and took no effort on our part. Great job! Will return! More

by Number1son100@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2023

Dealership Rating
Employee Rating

My experience at vision Hyundai was great everyone was helpful and. Answered all my questions and got back to me every time I reached out to them and would highly recommend them to anyone who needed their More

by 1surefinanceauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Nov 08, 2023

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 05, 2023

Dealership Rating
Employee Rating

Very good anh friendly no waiting for long time I'll come for the next oil change More

by Thanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

Nov 06, 2023

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2023

Dealership Rating
Employee Rating

Service Matt service manager and Barry technician are the reason I keep buying and serving my Hyundais More

by CWALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino , Tylor Barnhart, Matt Chevier, Alexandra S.

Nov 06, 2023

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 06, 2023

CWALTER responded

thank you for the wonderful service and trust.

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