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Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 35

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

April 29, 2024

Dealership Rating
Employee Rating

Dealership adequately completes the service requested in a reasonable time frame and addresses all issues. More

by brandonm.ellis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

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May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Dealership Rating
Employee Rating

Service was fast and smooth. I waited at their waiting room, they had coffee and snacks. More

by iktotul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart, Matt Chevier, Alexandra S.

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May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

Dealership Rating
Employee Rating

Service was done timely and finished as promised. Nothing worst than an inaccurate time quote More

by Hubroch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 01, 2024

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 19, 2024

Dealership Rating
Employee Rating

I went in for a oil change and tire rotation, but the receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. More

by sterling6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 17, 2024

Dealership Rating
Employee Rating

Was a great experience and service from all the employees. Thank you so very much! More

by Rhodagraphs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 18, 2024

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 17, 2024

Dealership Rating
Employee Rating

Service department went above and beyond to address my questions and concerns regarding my new vehicle. They took care if it in a timely fashion. Thank you. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

Print
Apr 18, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

Dealership Rating
Employee Rating

It was easy to schedule and I was in and out quickly for an oil change and a NYS inspection. More

by DENNEHYCHARLES
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

Print
Apr 16, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

Dealership Rating
Employee Rating

Have purchased 3 vehicles from this dealership and used their service department over the past 17 years. Everyone at this location has been friendly and helpful. Never a bad experience. Highly recommend th More

by BHOFFERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Melino, Evan Bradoc , Matt Chevier

Print
Apr 16, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2024

Dealership Rating
Employee Rating

I could not have been more impressed with the service. I will be bringing my car back indefinitely! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 16, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2024

Dealership Rating
Employee Rating

The Team was Courteous, Professional and Puctual or Timely is a better word. GREAT Service! More

by TRACEY8846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 11, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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