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Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 4

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

April 17, 2026

Dealership Rating
Employee Rating

They are very responsive to your needs. I am very pleased with their service. They are good. More

by HOLCOMB14626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

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Apr 17, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2026

Dealership Rating
Employee Rating

Matthew kept me informed of everything with my service, so there were no surprises at the end. The service time took a bit longer than I was expecting, but when I got hungry, Matthew bought me lunch while More

by MGJOANNIDES
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Apr 16, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2026

Dealership Rating
Employee Rating

Waste of my time claimed their New York State inspection services were 'down' immediately after I declined extra services. More

by GRANT.DEJAH
Recommend Dealer
No

Other Employees Tagged: Matthew Melino

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Apr 15, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Grant. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Apr 15, 2026

GRANT.DEJAH responded

I had no issues prior to this with Vision Hyundai they had been very accommodating . Even with my email that I had on file it was updated without my permission to an @example.com when it had never been that before. I’m assuming so I didn’t get the after visit recap.

April 14, 2026

Dealership Rating
Employee Rating

Service department never answers the phone. When leaving a message no one returns calls either. More

by Avis Car Rental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Alexandra S.

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Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Ryan. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 12, 2026

Dealership Rating
Employee Rating

Reliable service Pricing is competitive with other shops for repairs. I have nothing else to say More

by kellock0823
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2026

Dealership Rating
Employee Rating

Friendly staff, well kept sitting area. Staff update customers on vehicles status. And additional issues More

by Cc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2026

Dealership Rating
Employee Rating

Reliable and consistent service. Easy to schedule service. Matt always communicates clearly what work needs to be done. More

by CAKRAMER355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2026

Dealership Rating
Employee Rating

MATT IS FANTASTIC! Matt is always helpful, courteous, and knowledgeable. He is very valuable to Vision. More

by MARYJONOWAK
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 10, 2026

Dealership Rating
Employee Rating

Friendly, informative service performed in the amount of time promised. New facility was very enjoyable. More

by mattmalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 08, 2026

Dealership Rating
Employee Rating

I was In and out. .. love the service and customer service at this place thank yall !!! More

by ALEEMHALL7
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Apr 08, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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