The appt was easy to make.
Had a video with explanation of the damage. quick, efficient, friendly
Had a video with explanation of the damage. quick, efficient, friendly
More
by tulnags
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
They are very responsive to your needs.
I am very pleased with their service. They are good.
I am very pleased with their service. They are good.
More
by HOLCOMB14626
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Chevier, Alexandra S.
Apr 17, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Matthew kept me informed of everything with my service,
so there were no surprises at the end. The service time took a bit longer than I was expecting, but when I got hungry, Matthew bought me lunch while
so there were no surprises at the end. The service time took a bit longer than I was expecting, but when I got hungry, Matthew bought me lunch while I waited. World class service!
More
by MGJOANNIDES
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Melino
Apr 16, 2026 -
Vision Hyundai Henrietta Rochester responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Waste of my time claimed their New York State inspection
services were 'down' immediately after I declined extra services.
services were 'down' immediately after I declined extra services.
More
by GRANT.DEJAH
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Melino
Apr 15, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for bringing this to our attention, Grant. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
Apr 15, 2026 -
GRANT.DEJAH responded
I had no issues prior to this with Vision Hyundai they had been very accommodating . Even with my email that I had on file it was updated without my permission to an @example.com when it had never been that before. I’m assuming so I didn’t get the after visit recap.
Service department never answers the phone.
When leaving a message no one returns calls either.
When leaving a message no one returns calls either.
More
by Avis Car Rental
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Chevier, Alexandra S.
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for bringing this to our attention, Ryan. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
Reliable service Pricing is competitive with other shops
for repairs. I have nothing else to say
for repairs. I have nothing else to say
More
by kellock0823
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Melino
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Friendly staff, well kept sitting area.
Staff update customers on vehicles status. And additional issues
Staff update customers on vehicles status. And additional issues
More
by Cc
Verified Customer
Verified Customer
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Reliable and consistent service.
Easy to schedule service. Matt always communicates clearly what work needs to be done.
Easy to schedule service. Matt always communicates clearly what work needs to be done.
More
by CAKRAMER355
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
MATT IS FANTASTIC!
Matt is always helpful, courteous, and knowledgeable. He is very valuable to Vision.
Matt is always helpful, courteous, and knowledgeable. He is very valuable to Vision.
More
by MARYJONOWAK
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Melino
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Friendly, informative service performed in the amount of
time promised. New facility was very enjoyable.
time promised. New facility was very enjoyable.
More
by mattmalyn
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Vision Hyundai Henrietta Rochester responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Dealer Reviews
Cars for Sale
Dealer Log In
6 yrs, 11 mos
English
