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Advantage Chevrolet
Brooklyn, NY
356 Reviews
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356 Reviews of Advantage Chevrolet
February 13, 2026
Never EVER get your car serviced at Advantage Chevrolet. I had my car towed there on 1/23/26. They did the diagnostic and told me I needed a new thermostat because mine was stuck in a closed position. They I had my car towed there on 1/23/26. They did the diagnostic and told me I needed a new thermostat because mine was stuck in a closed position. They said my coolant reservoir was cracked and that 2 hoses had holes in them. The cost?? $2,300?!!! I said absolutely NOT but first I tried to reason with them. I knew for a fact that my reservoir was not cracked and I knew that nothing was wrong with the thermostat, it just needed coolant because ONE of the hoses was damaged. So I asked “how do you know the thermostat is broken if the hose that gives it coolant is damaged?” Why not change the hose and see if that fixes the problem? Todd said it would cost the same amount and if it didn’t fix the problem I’d end up having to pay twice. PLEASE DON’T STOP READING - it gets much worse! I told them not to touch the car. I told them I would pick up the car and just pay the diagnostic fee. When I got there to pick up my car I noticed an alert on my phone that said my oil life was 0%. (I did an oil change there on 11/13/25, full synthetic, sure it had almost been 3 months but I had only driven less than 1,000 miles) I showed the alert to one of the workers. He said “you can’t go by that, you have to look at the car”. When I turned the car on, the screen said “oil level critically low - service oil soon” I showed the guy. He said “you can’t go by that, you have to check the oil” (lol) I popped the hood and checked the oil. There wasn’t a drop of oil in my car. I went back inside to speak to Steffon. I asked him what happened to the oil. He said “with all the snow and ice, you probably hit something and cracked your oil pan”. That was impossible because my car was at Advantage Chevrolet BEFORE it ever snowed. I said someone drained that oil, PUT IT BACK! He said they have integrity they wouldn’t do that and they needed to check the car. I left the car there again. When I called back later that day I was told that I could come pick up the car, there was no leak and that they replaced the oil but STILL could not explain what happened to the oil. Before I went back I checked the Chevy app again, I noticed that I originally received the notification about the oil on 1/29/26 - 6 days after I dropped my car there and immediately after I said I didn’t want any work done. I know it was intentionally drained, probably to force me into thinking my car was in worse condition than it was. I picked up my car and took it to another mechanic who diagnosed it and said one hose was leaking and I needed their coolant service. The cost? $300!! I asked the mechanic to check the reservoir for the crack that Advantage Chevrolet lied about. I asked if the thermostat was working. He said “yes, you just needed a hose and coolant” Advantage Chevrolet is scamming people and Steffon is a liar! More
by callow.bonnet_8i
Employees Worked With
Steffon and Todd
January 25, 2026
Advantage Chevrolet is a fraud. The document they will present to you is very different from the one they will send to the bank; of course, the bank document is inflated, and you wi The document they will present to you is very different from the one they will send to the bank; of course, the bank document is inflated, and you will not be able to find out until it’s too late. Therefore, unless you are comfortable with being scammed for over $10,000 or willing to waste your time and money battling with them at court, my advice to you is to stay away from this place. More
by IK
Employees Worked With
Marlin
August 23, 2025
Deceptive Pricing structure. The number you see is 6-7K below cost without financing. $1,800 reconditioning fee for a van 2023 van with 51,000 miles . KY PLEASE The number you see is 6-7K below cost without financing. $1,800 reconditioning fee for a van 2023 van with 51,000 miles . KY PLEASE More
by snelson
Employees Worked With
Sean
December 02, 2024
Horrible dishonest and fraudulent dealership. Worst experience ever. They bait and switch just to get you in the dealership and waste your time. The car ends up being 15k over the advertised pric Worst experience ever. They bait and switch just to get you in the dealership and waste your time. The car ends up being 15k over the advertised price. Should be investigated and penalized by the FTC. More
by M711
Employees Worked With
Sales Associate and Manager
October 17, 2024
Jeffery and Syed are Frauds! !!…One of the worst customer service experience I have ever encountered...Purchased a car months back and the sunroof was leaking so I tried to return !!…One of the worst customer service experience I have ever encountered...Purchased a car months back and the sunroof was leaking so I tried to return the car for the possibility of getting another car...they chose to repair the leak, fine I agreed...after a few days I went to pick up the car, Thank God it was raining because when them pulled the car up the employee noticed water on the seats and on the shift gear...he apologized and stated that they would attempt again the fix the problem...I'm super upset at this point and because they should have tested it before making travel from NJ to Brooklyn...weeks went by and I had to call them to see if the car was ready and it had been ready for days...they said they tested it 3 times and that the leak was fixed....fine...after a few days I slid open the sunroof cover to let some light in and to open the sunroof and these guys removed the sunroof fuse and black corked the sunroof shut...ARE YOU KIDDING ME!!!...this is what you call service...NEVER COME HERE TO PURCHASE A CAR!!! all they care about is you signing the contract after that good luck getting them on the phone is address any issues...stay away from Syed nothing but a fraud...At this point I can't go back and address the issue due to lack of time More
by Rauldedos
Employees Worked With
Jeffery, Syed
May 27, 2024
If I could give zero stars I would because I got zero service, zero answers to my questions, and zero satisfaction. A few days ago I contacted Advantage Chevrolet in Brooklyn to ask how much they char service, zero answers to my questions, and zero satisfaction. A few days ago I contacted Advantage Chevrolet in Brooklyn to ask how much they charge to diagnose what was wrong with my Traverse. Over the course of two days, I never got an answer. Here are the texts, dates and times ... Friday 5/24/24 1:40PM - Hi John, this is Jerry from Advantage Chevrolet. I'd be happy to help with that. Could you please provide the year of your Traverse and a brief description of the issue you're experiencing? Friday 5/24/24 1:48PM - Hi Jerry, my 2014 Traverse is bogging down, shuddering, losing power, making clunking noises, I think my first and possibly second gear is now gone in the transmission, locks are randomly going up and down by themselves, rear camera stopped working. How much would it cost to analyze exactly what's wrong and what it would require to fix everything? Friday 5/24/24 1:48PM - Thanks for the details, John. I'll need to check with a team member to get accurate information on the cost to analyze these issues. Would you like to schedule an appointment while I confirm the pricing for you? Friday 5/24/24 1:49PM - I'll wait to hear how it would cost before I schedule. Thank you Friday 5/24/24 1:50PM - Got it, John. I'll check with our team and get back to you as soon as possible with the pricing details. Thanks for your patience! Friday 5/24/24 4:16PM - Hi Jerry, any word on the quote? Friday 5/24/24 4:17PM - Hi John, thanks for checking back. I'm still waiting on the exact quote from our team. I’ll follow up with them and get back to you shortly. Thanks for your patience! Friday 5/24/24 4:17PM - Ok thank you. (The next day) Saturday 5/25/24 12:33PM - Hi Jerry, wow, unbelievable incompetence that you couldn't simply tell me how much you charge for a diagnostic test. And continued to stall me and xx me and tell me that you'd get back to me shortly and never did. No wonder you have so many one star horrible reviews online. There's no way I would ever go to Advantage Chevrolet for anything. And I’ll spread the word and warn everyone else I to not go there as well. Watch for another one star bad review online. Saturday 5/25/24 12:34PM - I'm really sorry to hear about your experience, John. I apologize for the delay in getting you the information you asked for. Your feedback is important to us and we'll definitely use it to improve our service. I understand if you're upset and don't want to continue with us, but if you ever change your mind, we're here to help. Again, my sincere apologies for the inconvenience. More
by John
Employees Worked With
Jerry
April 05, 2024
Had the best experience in buying a car with Gennadi. He is very professional and is always available when I need him. I would definitely recommend him to anyone for buying a car. I would go to him again He is very professional and is always available when I need him. I would definitely recommend him to anyone for buying a car. I would go to him again for future car purposes. More
by cbayoumi
Employees Worked With
Gennadi Barmin
February 20, 2024
I recently had the pleasure of interacting with Peter at Advantage Chevrolet for my car's maintenance needs, and I must say, the experience was nothing short of exceptional. From the moment I walked in near Advantage Chevrolet for my car's maintenance needs, and I must say, the experience was nothing short of exceptional. From the moment I walked in near Peter’s desk, I was greeted with a warm smile and genuine willingness to assist. My experience with Peter at Advantage Chevrolet surpassed my expectations. Their professionalism, expertise, and dedication to customer satisfaction has earned my trust and loyalty. I wouldn't hesitate to recommend Peter and this location for their car needs! More
by smooth.sbj
Employees Worked With
Darryl Bernard, Peter Caleca
February 05, 2024
Not happy! !! I had service done. I was getting a service code and also my back up camera was not working. They suggested replacing the battery, reprograming !! I had service done. I was getting a service code and also my back up camera was not working. They suggested replacing the battery, reprograming and replacing the video processing control. They did battery and reprogramming but didnt have the video processing control. They made me pay for the part $410 plus tax. A little suspect right there. After I left I never had the problem with the back up camera again. I called and said i dont want to install the part since it will be another $ 500 to install the part for something that is not a problem. Called Peter in service who was very nice but proceded to tell me I have to go there in person and speak to the Parts Manager Joe to get a refund and even then it is unlikely I will get it. They misdiagnose the issue and now I have to waste my time to go and fight with someone to get a refund. Not fair i don have the time to waste for their mistake. I run a service business and I would not do this to my clients. Next stop Google, BBB, Facebook and every other site that will take review. Poor customer sevice very sleazy Anthony 917-807-5413 More
by Anthony
Employees Worked With
Peter Caleca
