Matthew Powelson
Matthew Powelson at Mercedes-Benz of Eugene
Refer Me

Matthew Powelson | Page 3

Client Services

Mercedes-Benz of Eugene

2200 Martin Luther King Jr Blvd
Eugene, OR 97401

Contact Me
4.8
34 Reviews

Matthew was born and raised in Eugene, OR. He began working in the automotive industry in 2014 and joined the Mercedes-Benz of Eugene team in 2019. Matthew has one daughter and a loving wife, and together they have a husky named Max, and a German shepherd named Lucy. Matthew and his family love going on weekend adventures to the coast and the mountains. One of their favorite spots is Heceta Beach in Florence, OR. Cars are not the only thing that Matthew enjoys working with; he’ also fond of woodworking and enjoys building furniture in his spare time!

Dealership Experience

4 yrs, 11 mos

Industry Experience

10 yrs, 3 mos

4.8

34 Reviews

Write a Review

34 Reviews of Matthew Powelson

September 16, 2023

Dealership Rating
Employee Rating

Great to work with, I appreciate their professionalism and promptness. Have had good experiences with the service department More

by ELLE_BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Mercedes-Benz of Eugene responded

We are happy to help. Thank you for choosing us. Wyatt Stoppard Service and Parts Director

September 15, 2023

Dealership Rating
Employee Rating

Outstanding very thoughtful and conscientious. Thank you also for listening to personal desires. See you again. More

by VITUMSVS
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bennett

Sep 16, 2023

Mercedes-Benz of Eugene responded

Thank you for recognizing the work that our service team does every day. Warmest regards, Ralph Parshall General Manager

June 01, 2023

Dealership Rating
Employee Rating

The service writer was not honest with me about the problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to jus More

by Truckeesailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2023

Mercedes-Benz of Eugene responded

I am so sorry that there was a miscommunication regarding your vehicle's maintenance needs. I'd like to step in so that I may learn more about what happened and see if I can help make things right. If you are willing, please give me a call at your earliest convenience. Thank you, Wyatt Stoppard - Service Manager - 541-687-8888

May 24, 2023

Dealership Rating
Employee Rating

This is the best dealership I've ever worked with. Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident More

by nelson.ad05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Cowdry, Shawn Bennett

May 24, 2023

Mercedes-Benz of Eugene responded

We're thrilled to hear that Shawn and the team took great care of you during your visit at Mercedes-Benz of Eugene! It's our goal to ensure every customer has a positive experience, and we're glad we met that mark. We appreciate your business and look forward to seeing you again soon!

March 05, 2023

Dealership Rating
Employee Rating

Always extremely attentive and expedient. I have another car so I was not in a rush to get my Mercedes back from service. More

by SUSAN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Parshall, Shawn Bennett

Mar 06, 2023

Mercedes-Benz of Eugene responded

Thank you for leaving Mercedes-Benz of Eugene this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you and perform your service! Have a great day and keep us in mind for any future needs!

February 20, 2023

Dealership Rating
Employee Rating

Ml 350 service. At service they managed to break wiper mechanism and create engine oil/ fluid leaks that never existed before in 9 years of owning the car. Tim More

by DRWAGNER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2023

Mercedes-Benz of Eugene responded

Your review is very upsetting to read and does not reflect the attentive service I expect from our team. We take claims like this seriously and I would like to discuss your experience with you directly. I won't be able to locate your contact information without a full name, so please give me a call when you have a moment. Thank you, Wyatt Stoppard - Service Manager - 541-687-8888

February 19, 2023

Dealership Rating
Employee Rating

Great service. I love the personal touches they provide and their staff is extremely friendly. More

by MOLLY.SCURTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Mercedes-Benz of Eugene responded

It was our pleasure to assist you! Thank you from all of us here at Mercedes-Benz of Eugene!

February 15, 2023

Dealership Rating
Employee Rating

Car needed additinal repair which was to take one additional day apparently after repair was started MB found out they did not have all the parts. Seems like someone should have confirm all parts wer More

by RICK@DUNCANBROWN.COM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Mercedes-Benz of Eugene responded

I am disappointed to see we fell short of our five-star expectations. I understand that having to return for service is frustrating, and I apologize that we did not have the part on hand. We always strive to get the job done on time. Please reach out if there is anything I can do in the meantime to assist you further. Thank you, Wyatt Stoppard - Service Manager - 541-687-8888

February 15, 2023

Dealership Rating
Employee Rating

Quick to come to vehicle when you pull in. The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up More

by BGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Cowdry, Shawn Bennett

Feb 15, 2023

Mercedes-Benz of Eugene responded

Thank you for sharing your feedback with the Mercedes-Benz of Eugene team. We appreciate your business and are glad our services are reliable. Until next time!

February 10, 2023

Dealership Rating
Employee Rating

The car was done on time and all services completed. Always a good experience at this dealership. More

by CULTUREHOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Mercedes-Benz of Eugene responded

We are happy to have service the vehicle in a timely manner. We look forward to seeing you for your next service.

Dealership Inventory (95 Vehicles)

new 2023 Mercedes-Benz Sprinter 2500 car, priced at $61,305
2023 Mercedes-Benz Sprinter 2500
new
Brilliant Blue exterior
Automatic
Rear-wheel Drive
used 2018 Mazda CX-5 car, priced at $18,495
2018 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz A-Class car, priced at $29,995
2021 Mercedes-Benz A-Class
used
White exterior
Automatic
All-wheel Drive
used 2016 Mercedes-Benz Sprinter car, priced at $27,875
2016 Mercedes-Benz Sprinter
used
Arctic White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz E-Class car, priced at $70,995
2024 Mercedes-Benz E-Class
new
Silver exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz AMG GT 43 car, priced at $119,445
2024 Mercedes-Benz AMG GT 43
new
Polar White exterior
Automatic
All-wheel Drive